Opened in 2015, Madslots Casino is licensed in Kahnawake and Curacao. They have a lot going for them in terms of their game library and overall appearance, but they have a distinct disadvantage in that they haven't had very long to build up a reputation for being trustworthy. While there are no issues that stand out as reasons why they shouldn't be trusted, the simple fact of the matter is that they haven't had enough time to give players reasons that they should trust them either.
With that having been said, they do look promising if they can keep things going like they have been for another couple of years.
Three main software packages are used here: Microgaming Quickfire, BetSoft and Net Entertainment. These are considered by many industry experts to be the "big three" at this point in the game, and they all have high-quality games. With the Quickfire platform in particular, you're getting titles from Microgaming along with a number of other high-quality, lesser-known vendors that use this platform to showcase their best work. The end result is that you're getting a wide selection of top-tier games.
The software itself is geared around a web-based experience. Many newer sites are going this route, so it's not really surprising to see Madslots do it. You can also connect via mobile, and all of their games run in a web browser with their instant play option.
With a name like Madslots Casino, it's not a stretch to imagine that this site has a ton of online slots to offer. You'll get the full selection of Net Entertainment and BetSoft games as well as the top titles from Microgaming online slots, and this includes all of their newer releases. Through the Quickfire platform, you'll get new games on a regular basis from a variety of vendors, and this means you'll get to enjoy games with lots of different styles and approaches.
This is one of the main advantages of this type of software arrangement. Because you're getting slots made from lots of different companies, the styles, layouts, concepts and general feel for their games will all be different. This means players have a lot more options in terms of finding something that works for them specifically.
Table Game Selection
The table games aren't ignored, even though the name of the place might make you suspect that they would be. Several forms of blackjack, video poker and casino poker are available for people who prefer a bit of strategy in their play. The normal collection of other games like craps and Baccarat are also here, so players who prefer classic casino games are going to have no shortage of them here.
Banking and Withdrawals
One of the key things to realize about a new online casino is that they haven't had time to build a reputation for reliable withdrawals. Because this is one of the biggest things that informed players look for, it can make it tricky for those who want to try out a new site.
In the short time that Madslots has been open, they've offered quick withdrawals via a number of methods including credit cards like MasterCard and Visa along with electronic wallets like Skrill and Neteller. While this could change at any time, just like it could with any site, players will probably have more confidence in a few years if they keep this up because then they will have a track record that can be relied on. With that having been said, there's no reason not to try them out if you like everything else they have to offer.
Support and Customer Service
Their customer service team is in the same situation as their withdrawal history in the sense that they haven't had long enough to develop a reputation just yet. However, you can contact them via live chat or email, and when we talked to a customer service representative via live chat to ask a few questions for this review, we got a quick connection and friendly service. They seem to be doing everything right in the support sector for now, and we hope that continues for them in the future.