
Casino Adrenaline
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Languages:
English -
Currencies:
AUD, BCH, BTC + 7 more -
Jurisdiction:
Curaçao (GCB) -
Software:
Pragmatic Play , Net Entertainment , Microgaming Evolution Gaming , Games Global , Big Time Gaming , BetSoft , NoLimitCity , Gamevy , Booming Games , Just For The Win , Triple Edge Studios , Gameburger Studios , Spinomenal , Foxium , Stormcraft Studios , All41 Studios , Fortune Factory Studios , Northern Lights Gaming , Slingshot Studios , SpinPlay Games , Crazy Tooth Studio , Neon Valley Studios , Alchemy Gaming , Ezugi , BGAMING , Aurum Signature Studios , Snowborn Games , Playtech [Casino & Live Dealer Games] , Endorphina , lightningboxgames , Gluck Games , PearFiction Studios , Eyecon , Pulse 8 Studios , Gold Coin Studios , Evoplay , Buck Stakes Entertainment , Pocket Games Soft , Half Pixel Studios , Red Rake Gaming , Switch Studios , Old Skool Studios , Golden Rock Studios , GONG Gaming , Spribe , Mascot Gaming , 3 Oaks Gaming , Platipus Gaming , Area Vegas , Rabcat , Realistic Games , HammerTime Games , Betgames , Skillzzgaming , RubyPlay , Belatra Games , 2by2 Gaming , Genesis Gaming , Circular Arrow , Apparat Gaming , Reevo , 1spin4win , Popiplay , Zillion Games , SoftSwiss + 63 more -
Crypto Friendly:
Yes
- Sign Up Bonus
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150%
New Customer Offer. T&C’s Apply. This offer is not available for players residing in Ontario. T&C’s Apply. The minimum deposit is 30 €/$ or Crypto-equivalent. No max cashout. There are no wagering requirements set on the bonus, but the casino states that all deposits must be wagered at least once before the player can withdraw any balance. Games contribution: 100% Slots, 20% Video Poker, 0% All other games bets toward wagering.
Bonuses
- 2nd Deposit Bonus
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40%
The minimum deposit is 30 €/$ or Crypto-equivalent. No max cashout. There are no wagering requirements set on the bonus, but the casino states that all deposits must be wagered at least once before the player can withdraw any balance. Games contribution: 100% Slots, 20% Video Poker, 0% All other games bets toward wagering.
- 3rd Deposit Bonus
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60%
The minimum deposit is 30 €/$ or Crypto-equivalent. No max cashout. There are no wagering requirements set on the bonus, but the casino states that all deposits must be wagered at least once before the player can withdraw any balance. Games contribution: 100% Slots, 20% Video Poker, 0% All other games bets toward wagering.
- Cashback Bonus
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30%
Up to 30% Weekly Cash back based on player class. Newbie 10%, Bronze 10%, Silver 10%, Gold 15%, Platinum 20%, Super Platinum 30%, Diamond 30%. Monday cashback has 5X Max cashout.
Different online casinos have different sets of rules and policies for how they handle aspects of their business. Casino Adrenaline is a site that's been around since 2014 that has a set of policies that make it very difficult for players to feel good about their experience. Though they are licensed in Curacao, these policies really undermine any credibility that this operation may have overall, and it's a shame because the rest of what they have to offer is promising to players.
Software Selection
For a good example of how this site looks promising at first, consider the fact that they offer games from Net Entertainment, the Microgaming Quickfire platform, 1x2 Gaming and other providers. This is all combined into a great instant play platform that gives players access to tons of high-quality titles in an easy-to-use environment.
On top of this, they have a super-solid mobile client that allows you to get in on the action from wherever you want. Unlike some providers that only allow certain phones for their mobile games, you can play through the instant play site on any smartphone, tablet or other mobile device that has an updated Internet browser with Flash capabilities. This adds a high level of flexibility.
Slot Options
As you can imagine with this many high-quality software providers in one place, there are a ton of online slots to choose from. The progressive jackpots from Microgaming are available, but it's important to note that they do not have the Net Entertainment progressives. This is a bit of a drag, but it's hard to complain with so many other top-tier games available. Since their entire library can be played via mobile or the instant play software, you'll have plenty of accessibility to these titles as well.
Table Games
The table game selection is definitely not lacking here. They have a number of different options from the different providers, and this includes video poker, casino poker, blackjack and the classic titles you'd always expect like craps, Baccarat and roulette. For players who have an inclination towards skill-influenced games, their blackjack and video poker selections are fairly deep. If you're looking for a specific type of table game, chances are that you'll find it here.
Payments and the Big Problem
This is a pretty heavy subject for Casino Adrenaline, but let's start with the available banking methods. Neteller and Skrill are the top eWallet options, but you can also pay with Visa, GiroPay, Dotpay, iDeal, MasterCard, Trustly, WebMoney, Trustpay and a handful of other options. They have a good selection of payment methods for their players, but there are a couple of major problems.
The first problem is the withdrawal limits. You can cash out up to $2,000 per week, but this is capped at $5,000 per month. We're never fans of these withdrawal limits on the weekly level, but when they come on the monthly level, they're a major problem. What makes it even worse is that this isn't even the worst problem they have with payouts.
In their terms and conditions, they have an exceptionally predatory line that states that if you have winnings after claiming a bonus, and you don't get those winnings within 45 days of requesting your withdrawal, then they are forfeited. This basically means they could stall you out on a withdrawal if they wanted and then forfeit your winnings. When you combine this with the low withdrawal limits, then it's absolutely ridiculous.
Support and Customer Service
They have the usual selection of live chat and email options, but there is no option for telephone-based support. This will be a problem for many players, though some won't think it's that big of a deal. If you really prefer the telephone support line, then it's probably going to be a big disadvantage for you. With that having been said, their support team is available around the clock, day and night, so there is no gap in service from the customer service team, which is a plus.
Overview
It's sad in a way that such a promising online casino would have such ridiculous predatory terms and conditions on withdrawals. Because of these terms, we would have to recommend players take their business somewhere else. It's an extremely shady practice that no reputable online casino would take part in, regardless of whether the withdrawal limits were in place or not, and the only purpose it could possibly serve would be to steal winnings from players.
If they were to eliminate this set of problems from their terms and conditions and build up a history of taking care of their players with reliable withdrawals, then this could easily become a sought-after place to play. Until that day comes, it's best that players stay away.
Comments (234)
All user reviews are syndicated from LCB.org
Phuc
Don't bother asking chat supports for free chips/spins they don't offer shit for ur deposits. I have made thousand in deposits here and I get offer nothing from chat support
cboyce585
Its been a while since ive played here regularly. I did enjoy the deposit bonuses offered. Game selection is nice. I have found games here that few other sites will have. Never won anything too big but its alot of fun to play.
Zachsherwood
I've had a few wins here! They have a great selection of games and you gotta love being able to cash out the same day you get your win!
Chris K
Used to love this place, they have a bunch of games take take fractions of crypto/pennies for spins and win or lose, I could ship them 5 bucks in litecoin and have a decent time. That abruptly changed, probably the worst customer service experience of all time, and there’s plenty of turds on... Used to love this place, they have a bunch of games take take fractions of crypto/pennies for spins and win or lose, I could ship them 5 bucks in litecoin and have a decent time. That abruptly changed, probably the worst customer service experience of all time, and there’s plenty of turds on that list. My email complaint to the casino, summarizing the event: Last evening I attempted to deposit approximately $8.10 worth of bitcoin. After 15 confirmed minutes on the blockchain it was still not available in my account. I reached out to your customer 'support'. After essentially wasting my time, I was made aware for the first time ever that apparently there is a deposit minimum here. Most casinos have one, but I have made at least 5-6 deposits of 10 dollars or less, the most recent of which was literally less than 24 hours ago. I have always been credited immediately. Tonight was a different story altogether. This is the first I have been told about the mandatory minimum deposit, which is located on a separate page. (LITERALLY NO MENTION OF A MINIMUM DEPOSIT ON THE DEPOSIT PAGE, ANYWHERE) In addition, none of that information is visible where a player would click to make a deposit. in fact, when one does an Internet search for casino adrenaline the Internet says your minimum deposit is far lower than the webpage. I was provided a link to by the first of two members of your support staff, who were beyond rude. The first basically hung up milliseconds after telling me you're keeping my deposit and not crediting my account. The second didn't even try to find out why I was contacting them before ALSO disconnecting before I even had time to respond, and the third time I tried, the chat window for support was forcibly manipulated to the point I was unable to communicate any further. (I know this seems potentially beyond belief, but I reloaded my webpage several times and even restarted my device. I also took video). If your casino doesnt want any more deposits from me, that's acceptable on my end as well, as I will certainly be making the details of tonight's encounter available to every casino website possible. What I would like is ANY possible explanation as to why customer service would be that rude to a customer and, why, after accepting a five dollar litecoin deposit on January 21, was I told 'sorry we're keeping your money because it was not the mandatory minimum' (by somebody who should never hold a customer service position) 19 hours later? -Eagerly awaiting any response They responded and gave me a $10 chip with a playthrough value that went nowhere, when all I wanted was my $8.10 returned. In addition, they used to brag that there was no KYC needed, but my first attempt at a withdrawal I had to submit every document there that I have ever had to submit anywhere else, and it wasn’t exactly a speedy verification process. I don’t particularly trust them even with a successful cash out, so my advice is beware. The skin of the casino is very similar to that of “LTC casino.io” and some others in the crypto market for whatever that’s worth.
Odaze65
Hate this web page set up, it jumps around win you try to claim bonus or sign up offers, customer service sucked, said I should have claimed bonus before deposit.... I thought I had. He said too bad. I was very di and I actually asked for my account to be deleted. I received email apologies ... Hate this web page set up, it jumps around win you try to claim bonus or sign up offers, customer service sucked, said I should have claimed bonus before deposit.... I thought I had. He said too bad. I was very di and I actually asked for my account to be deleted. I received email apologies for my experience and said I had a welcome bonus waiting should I choose to log in again. I did and there was no added anything. Bad business, bad customer care. I also had submitted my verification documents and received email saying they don't require this, although it is on the register page, upload was easy unlike clicking on promotions or entering codes. Worst ever experience! Only bad apple I've encountered here at lcb site.
BrennaBotany
Bonus was super weird and I couldn't end up claiming it. Didn't feel super comfortable depositing here after seeing other reviews. Didn't like the setup of the website. Difficult to reach CS.
Elizabeth Donnelly
I’ve made a few deposits at Casino Adrenaline and had some fun at first. The site runs well and the games are smooth, with a nice mix of slots that can be pretty entertaining. The platform feels reliable and user-friendly, and I didn’t run into any major issues while playing or depositing. ... I’ve made a few deposits at Casino Adrenaline and had some fun at first. The site runs well and the games are smooth, with a nice mix of slots that can be pretty entertaining. The platform feels reliable and user-friendly, and I didn’t run into any major issues while playing or depositing. However, after a while, the excitement starts to simmer out. The gameplay just didn’t keep the same energy for me over time—maybe due to a lack of wins or not enough promo variety. I think the experience could be a lot better if they offered more regular bonuses, free spins, or even surprise promos to keep players engaged between deposits. I haven’t won enough to make a withdrawal yet, so I can’t speak to their payout process, but I’ll likely keep the site in mind and check back occasionally. A few more engaging features or promotions would go a long way in keeping the adrenaline going. Overall, it’s a solid and trustworthy casino, but it could definitely use a little more spark to keep the momentum alive for returning players.
Ekkehard Weber
I liked the casino in the beginning but basically that was it. The support wasn't helpful and they didn't even try to satisfy customers with bonuses and better promotions.
Jennifer Randall
I've got some really good winnings from this Casino. I enjoy the games. Customer support is pretty terrible. And they wish they had more bonuses for existing players.
ryder11211
Decent game choice and some reasonable no rules/playthrough bonuses to start but once they run out, they dont really offer anything new.