Software:Net Entertainment, Microgaming, Playtech + 15 moreNet EntertainmentMicrogamingPlaytechBetsoftEvolution GamingiSoftBetWMMerkur GamingNovomaticEspresso GamesHabanero SystemsGameArtplaysonPlay'n'GOSG InteractivePragmatic PlayRed Rake GamingCapecod Gaming
Mobile platforms:Android, iPhone, iPad, Other Mobile
Merkur Win established in 2017 by the Gauselmann Group, is a prominent gambling company based in Germany. Made exclusively for Italians, this multi-faceted gaming site comes with the world-famous "deutsche qualität'' label, which indicates a high standard of entertainment, software and services. The sun symbol on the front page is an internationally recognizable insignia of their subsidiary company Merkur Gaming, which provides innovative, in-house developed products, along with several other industry specialists such as Net Entertainment, CapeCod Gaming and WorldMatch. With a full offering of popular gambling categories, including sports and races, this is an all-in-one kind of place where Italian players can enjoy
While the site incorporates multiple platforms to appeal to different player preferences, the center stage is reserved for slots and sports betting. Available only in Italian language, it is designed for optimal performance and easily adapts to all supported devices, including mobile. The nuanced interface provides complete insight into all important features right from the get go - the home page displays everything you need to know about the services and contains links to the games, terms of service, promotions and support options. Since the software is flash-based and optimized for instant-play, being highly-responsive with quick loading times and a seamless cross-platform transition is key to a satisfying performance.
The casino made a good choice of games to start with - a small, but an interesting compilation of slots is made up of the most popular releases like Starburst, Gonzo's Quest, Jack and the Beanstalk and Twin Spin. Each with its unique advantages, together these slots offer everything a modern-day gambler needs: engaging mechanics and lots of winning chances via special features such as free spins, bonus symbols, progressive jackpots, instant cash prizes and more.
Card games selection was rather limited at first, but the site is making efforts to improve in this regard, adding new variants of table games at a fast rate. Now you can play French, American and Fair Roulette, Baccarat, Blackjack, Oasis Poker, Casino Hold'em, Texas Hold'em, Pontoon and more.
For bingo fans, they have four rooms presented on the same page, each displaying different ticket prizes, progressive jackpots and the remaining time until the next game starts.
Evolution-powered live dealer games include Roulette, Blackjack, Baccarat and Casino Hold'em.
Incentives are primarily aimed at depositing players and active members as rewards for their loyalty. For first-time depositors, Merkur Win has prepared two welcome packages: a match bonus applicable to casino games, and another for sports enthusiasts. Requirements differ depending on the type of game you choose to play, but they are generally reasonable so that claiming the offers can pay off in the end.
Another interesting promotion is weekly cash-back on all WMG slots - you can retrieve up to 10% of your losses when playing Yabba Dabba Dosh, Cash Bunny, Fowl Play Gold and other fun releases from this Malta-based software supplier. With a wagering requirement of only 1x, and a generous maximum limit for awarded funds, the offer is available every Thursday.
Upon registering, players are automatically enrolled into the Energy VIP program, which extends across all platforms and awards comp points for every real money bet or wager. Starting from the basic level called Goldfish, members can advance all the way up to the highest status of Poseidon, where bigger and better prizes await.
Help is available 7 days a week, Monday through Sunday between 14.00 - 23.00. There are multiple means to contact the support: by live chat, e-mail or phone. Customers can also fill in a contact form found in the Help section at the top of the homepage.
Only players residing in Italy can register and play for real money at Merkur Win. Gauselmann Group has obtained a necessary license from the official regulatory body in Italy - Amministrazione Autonoma dei Monopoli di Stato (AAMS), which means they are fully authorized by the government of the country to solicit Italian residents legally. The software offering is still relatively limited, especially in relation to table games and video poker. As for promotions, the site caters to newcomers with sign-up incentives; however existing customers have only cash-back and loyalty rewards to look forward to. The terms and conditions could be more revealing when it comes to bonus rules. 365.1120