Diamond World Casino
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Languages:
German, English -
Currencies:
CHF, EUR, HUF + 2 more -
Jurisdiction:
Malta -
Crypto Friendly:
No
Diamond World Casino has been around since 2012, and inside of the few years they have been open, they've been able to establish a pretty consistent reputation. That reputation is good in some areas and less-than-spectacular in others. While they are consistent with cash outs and do not have any real cases of being untrustworthy with payouts or security, they are average in a number of other areas, which brings down the overall experience. They're licensed in Malta and operated by Fair Play Bets Limited.
Software
This online casino uses the Wazdan software, and that's the core of the majority of their issues. This software package runs games in your browser using the Unity gaming platform plug-in. While Unity has been used as a platform to produce some extremely high-quality video games, its use is rather underwhelming here since the graphics in the lobby and games are sufficient but fall flat compared to the expectations you'd have from learning that they use this platform.
Not all is bad in the software arena, however. The software definitely has a polished look for being ran inside of a web browser, and they use a random number generator that's based on hardware instead of software, which adds an extra layer of legitimacy to their games.
Game Selection
Between 30 and 40 online slots are available to play, and a few of those are classic games that use three reels. Some of these games have atypical four-reel layouts, which is refreshing to a degree. They used to instruct you to install the Unity web plug-in before you can play however switched over to HTML5 games in December 2015. A handful of other games are available as well, and this includes six versions of video poker. There aren't many table games, however.
Something that stands out about these games is that they're almost all tied into one central, site-wide progressive jackpot. This adds the excitement of a progressive into most of their games.
Support and Banking
This online casino has plenty of options for deposits and withdrawals. This selection includes major options like MasterCard, Visa, Neteller, Skrill, Paysafecard and others. While they have a consistent reputation for paying out within a short period of time, they only allow you to cash out twice each month. With that having been said, there's no maximum on the amount you can request in a withdrawal, so there are both pros and cons when it comes to their banking policies.
Support is in the average to slightly above-average level for the industry. You can contact them via telephone, email or live chat, but the live chat isn't available 24/7/365. The other options are, and Diamond World Casino has a reputation for getting back to their players within 12 hours on the email front.
Concluding Thoughts
In the online casino world, sometimes you run into situations where innovative ideas do not pan out the way you would like for them to. This seems to be the case with Diamond World Casino and their usage of the Wazdan software. The convenience of having an instant play-only casino is somewhat tainted by the fact that you have to install the proprietary Unity web plug-in and restart your browser. However, the gain in graphics and your overall experience from this inconvenience is nowhere near what the expectations will be for most players.
The end result is that, while Diamond World Casino does provide a solid overall experience with reliable support and withdrawals, the software itself will likely put a bad taste in the mouths of a lot of players.
Comments (26)
All user reviews are syndicated fromLCB.org
tanunax
An interesting casino in which it is worth trying to play. At least because there is a rare provider Wazdan. And they offer only few games that I like. Unfortunately, I lost my first deposit in this casino with a bonus, but I really enjoyed playing. I think in the future I'll be back and ge... An interesting casino in which it is worth trying to play. At least because there is a rare provider Wazdan. And they offer only few games that I like. Unfortunately, I lost my first deposit in this casino with a bonus, but I really enjoyed playing. I think in the future I'll be back and get a second deposit bonus and play again.
MelissaN
Hi Boss78, Please PM me your casino username. We're going to contact the casino rep to see what is going on with your winnings.
Boss78
It has been 9 days since i requested withdrawal,still nothing yet,be careful when depositing there
nashek
Very ok casino which attracted players firsly by giving some sort of free spins. Games are here kind of different I am not sure what provider it is but they are not spotted everywhere. Site uses secure payment processor and live chat feature to help you manage your account qurries. They h... Very ok casino which attracted players firsly by giving some sort of free spins. Games are here kind of different I am not sure what provider it is but they are not spotted everywhere. Site uses secure payment processor and live chat feature to help you manage your account qurries. They have skrill, neteller and other popular options available here. Very fair site.
AKQJT
I like this casino, because it seems to be a serious one, the games are not very funny but they are fair and you can win a correct amount, but they are a retro games at my opinion, i claimed for the 10 spins after making registering and i was expecting to be rejected as with other casino s ... I like this casino, because it seems to be a serious one, the games are not very funny but they are fair and you can win a correct amount, but they are a retro games at my opinion, i claimed for the 10 spins after making registering and i was expecting to be rejected as with other casino s :p but at my suprise the customer service was very kind and sent me an email with 20 free spins and told me that the promotion has changed. i lost them but it was a nice gift.
bobaie
I have an account here. I got many bonuses free, without a deposit made. I like free things , but i will not do a deposit here, because i dont like the platform, is hard to play any slots, I tried opening a slot for 10 minutes, i even installed a plugin, but now they update games , you dont ... I have an account here. I got many bonuses free, without a deposit made. I like free things , but i will not do a deposit here, because i dont like the platform, is hard to play any slots, I tried opening a slot for 10 minutes, i even installed a plugin, but now they update games , you dont need to install plugins ,they use html5.Is worse now ! cant play a game. I gave up!
goranblack
This is good casino with good paying games.When they haved 15 free offer no dep for new registration i succesly withdraw 380 euro.This is my bigest win with no deposit bonus.Few time i dep and once with dep 20 and I get till 200 but i lose all.I like games and for me is 5 STAR rating casino.
Gambinobit
Took me forever and a day to eventually get this casino working on my laptop, no matter what browser you use you have into install a plug in for the games to be able to run and display itself, after eventually what felt like pulling wisdom teeth out, I managed to finally play the games, the ... Took me forever and a day to eventually get this casino working on my laptop, no matter what browser you use you have into install a plug in for the games to be able to run and display itself, after eventually what felt like pulling wisdom teeth out, I managed to finally play the games, the games are visually very well done lack excitement and entertainment, also during my play I did not even have one big win or even a noteworthy one, the no deposit bonus is a very generous one though and that alone is defenitly one to make it worth at least to try out, the site allows registration and general browsing through mobile devices but games can only be played on the instantplay desktop version of the casino, also the casino promotes the player to verify thier account as quickly as possible and this is generally a very good singe of a fair and trustworthy casino. If they happen to hopefully add some of the more popular software developers to the casino then I see them really advancing in popularity amongst players
jingdrag
this casino offers 15$ no depsoit bonus for approving your documents , i tried to upload my documents but was un able to do that i dont know which type of file thay support to upload, i could manage to upload only my driving license but other documents couldnt be uploaded here, have anyone c... this casino offers 15$ no depsoit bonus for approving your documents , i tried to upload my documents but was un able to do that i dont know which type of file thay support to upload, i could manage to upload only my driving license but other documents couldnt be uploaded here, have anyone claimed this bonus or how you managed to upload your documents here.
barebones
Altough I think that this casino is decent, I am quite disappointed with them. I wanted to receive the no deposit bonus/es. I sent them copies of utility bill and passport. They accepted the passport copy but not utility bill. I sent another one and they again rejected it. I used the ones I ... Altough I think that this casino is decent, I am quite disappointed with them. I wanted to receive the no deposit bonus/es. I sent them copies of utility bill and passport. They accepted the passport copy but not utility bill. I sent another one and they again rejected it. I used the ones I send to all casinos and noone has ever had a problem, except this casino. Had a few conversations with live chat that works very limited hours but still nothing changed. Won't play there.