Spin Genie

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3.8/5 gamesandcasino.com
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Spin Genie Casino has been running since 2014, and they are only available for players from the United Kingdom. Along these lines, they're licensed by Alderney and in the UK, and they're operated by the Bear Group Ltd. This operator is known for running a tight ship in their other properties, and there's no reason to believe that wouldn't be the case with this one. Overall, they have a good selection of games, a solid reputation in the short time they've been running and friendly service.

Software

The three software companies that have contributed content to this site are Net Entertainment, IGT and Realistic Games. This provides for a good combinations of titles that come together seamlessly through their instant play offering. There is no downloadable platform at this casino, so you'll need to play through the instant play option if you're playing from a computer. The advantage to this platform is that the operating system you're using doesn't matter, so Linux, Mac and Windows players can all get in on the action through the same method.

Mobile players have a lot of flexibility when it comes to getting started here as well. They use a web-based approach instead of a set of native apps, so everyone connects in the same way. All you need to get started on your smartphone or tablet is to navigate to their website on your browser, log in and choose the game you want to play. As long as you have an updated browser and a connection, you'll have no problem getting started playing through their mobile platform.

Online Slots

It's no secret that the slots provided by NetEnt are of some of the highest quality that you can find anywhere in the industry. However, the titles from International Game Technology are of a high quality as well, and many of them have been adapted from land-based favorites. Realistic Games also has a number of great slots, so players are basically getting three different styles and approaches of high-quality games here. With a few hundred total titles to pick from in this genre, slots fans will have no trouble finding plenty that they enjoy. With a name like Spin Genie, that's not too surprising.

Table Games

Despite the name, the selection of table games isn't bad at all here. Multiple styles of blackjack, video poker and casino poker are available for players who want a bit more strategy in their experience. If you just want to enjoy the classics like Baccarat, craps and roulette, then you'll have multiple options to choose from as well. There's a fair amount of both breadth and depth here with their non-slot titles, and that's more than enough to keep the majority of players satisfied with what they have to offer.

Payments and Withdrawals

The main banking methods used here are Visa, MasterCard and Maestro. There's a noticeable lack of electronic wallets here, and that's one of the biggest disadvantages of this site. However, because only UK players are allowed, and because these three credit cards (and pre-paid cards) are widely available, it shouldn't be too much of a problem in terms of the practicalities of getting deposits and withdrawals processed.

There are withdrawal limits of £10,000 each month that do not apply to progressive jackpots. With that having been said, they do have a fairly good reputation for paying out reliably and quickly. While this site in particular doesn't have the longest history out there, they have proven themselves reliable so far, and unless something drastic happens, we don't see that changing in the near future.

Customer Service

Email and live chat are the only two options players have for getting support at this site. Having no telephone line available will annoy some players, but it's a relatively small weakness in the grand scheme of things. Players who need immediate help with something should go with the live chat option, and those who have a matter that can wait should probably use the email option instead. Their email option is advertised to get a response within 24 hours, but they answered our email inquiry within six, so that gives you an idea of what you're working with.

Overview

The fact that this site does not have any electronic wallets available for payments is clearly the biggest weakness they have. As we mentioned above, this isn't that big of a deal as a practical matter because of the limited geographical availability of Spin Genie. Overall, they have a good service going, and once they have a chance to build up a longer history, they'll be an even stronger name in the industry. This is a more than reasonable place to play if you're from the United Kingdom and like slots or table games.

By GamesAndCasino
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Comments (6)

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LilQueen00

LilQueen00 ca flag

All these rules should be on every website that promotes SpinGenie. They are trying to scam me out of $6000.00 Because of a rule that wasnt stated on the website I went through. Even after talking to them telling them I didn't read the rule because it wasn't on the website I went through th...

stephenclax.mclachlan

stephenclax.mclachlan gb flag

4 / 5

Now here is a shop a must play in more often a have done a few times then I forget about them. Am funny that way see when they first came about (or any new place) I tend to class new casinos with my shady brush, until theres been a bit a light on them, see if theres many complaints which as ...

chohlet

chohlet de flag

Players from germany are not allowed, but somehow i could register and i didnt know german customers are not allowed, i also could go to my account and everything, nearly deposited but first had a quesiton so contacted livechat and they said they closed my account no german players allowed. ...

passer

passer pl flag

1.5 / 5

I do not like this site and I closed my account. hopeless support.

tiger1959

tiger1959 gb flag

4 / 5

I love the fact that they have a large selection of IGT slot games. I think this is kinda aimed at UK players because of the adverts i have seen. I nearly made the wagering off the free spins after playing for 2 hours on min stake games but came up just short. I never had one problem with lo...

jayjay2312

jayjay2312 gb flag

3.5 / 5

ive played here a few times. its an okay casino not the best support very helpful. deposited and cashed out a few times have many bonuses available and once u deposit u get many treats in spins etc.