Joy Casino
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Languages:
English, Hindi, Japanese + 3 more -
Currencies:
ADA, BTC, CAD + 16 more -
Jurisdiction:
Curaçao (GCB) -
Software:
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Crypto Friendly:
Yes
Joy Casino is a site that focuses primarily on the Russian market, but they're available for players from a lot of different countries. They've had their doors open to players since 2014, and they have a license from Curacao. That's not saying much, but it's worth pointing out. This site has a reputation for giving players different types of problems when it comes to withdrawals as well, and we'll detail those issues down below.
Software Platforms
The full portfolio from Net Entertainment is available here as well as the Microgaming Quickfire platform. This platform is known for giving players a ton of games from several providers like Play'n Go, Thunderkick, Endorphina, IGT and dozens of others. With such a large selection of titles from top developers, players get an environment where they don't need to bounce around to different sites. However, that's becoming more of the norm in the industry as a whole, so it's not quite enough to overcome the other issues that they have shown to have.
With that having been said, they do make it easy to get set up and connected. This is largely because their platform is so flexible. Desktop players can connect from Windows PCs as well as computers that use Mac or Linux. Likewise, the selection of available mobile devices includes both smartphones and tablets, and it also includes all major operating systems and phone types like iOS, Android, Blackberry, Windows Mobile and more. The flexibility here and the ability to take your play with you on the go almost completely independent of your device is a pretty nice thing to have.
Online Slot Offering
The selection of slots is great, and there's no doubting that whatsoever. There are several hundred options, and a big part of that comes from the simple fact that there are so many companies that have contributed content here. Along these lines, you'll get games in plenty of different visual styles, but the overall feel is that the games are of a particularly high quality. Several of the top names in the world have added their best slots here, and that includes both three-reel and five-reel games in addition to a wide array of progressives and titles with atypical formats.
Table Game Selection
If you're a table game fan, then you aren't being left behind here. They have depth and breadth in the form of several card-based table games, several styles of blackjack and a couple of dozen types of video poker. Things are rounded out by the usual lineup of roulette, Baccarat and craps. However, other titles are also available like scratch card games, keno and instant win titles. The selection here is pretty diverse, but it also shows depth where it's needed, and you'll have plenty to pick from if you prefer non-slot titles.
Banking and Cashier
The selection of banking options is a little skewed towards Russian access, but they still have all of the other top options. This includes MasterCard, Visa, Neteller, Skrill, bitcoin, EcoPayz, Yandex and bank transfers. However, it also covers a dozen or more options that are a bit more regional considering the target audience.
One big problem with this casino, and the reason why we don't recommend players jump in with two feet, is that they've had a wide range of customer complaints concerning shady withdrawal practices. This includes everything from outright not paying withdrawals and simply returning the money back to the player's balance. However, it also includes things like keeping the money in the player's balance even after the withdrawal was requested and automatically canceling the cash out request if the player wagers with that money. This is obviously a culture of behavior that we can't cosign.
Customer Service
Players can use email or live chat to contact the customer service team. They do not have a great reputation for strong customer service. It's worth pointing out that there is no telephone option, which is probably sub-optimal, but it's also not unheard of or that big of a deal in and of itself for the vast majority of players.
Our Thoughts
Joy Casino is a site that we suggest players avoid. Their varied problems and reports from a range of players over a relatively long period of time just makes them not worth the risk when there are plenty of other sites we've reviewed with the same software that have good reputations. The Curacao license doesn't really help the situation much either since it's one of the weaker jurisdictions when it comes to any type of accountability, and it's hard for a site in general to have any seriously redeeming features when you don't know if you'll even be able to receive a cash out.
If you like everything else that this site has to offer, then we strongly recommend you check out our other reviews of casinos that use games from Net Entertainment and Microgaming to find a safer option with all the pros and none of the cons.
Comments (32)
All user reviews are syndicated from LCB.org
Shannon Mani
Beware!! They offer those no deposit free spins that you have to deposit to use... I hate when casinos do this just don't email me saying I have no deposit spins when I have to make a deposit. Paying to use my free spins isn't free. Grinds my gears.
Дмитрий Гришин
About Joy Casino, I will say that this is a modern platform that appreciates visitors. It's easy to register here, they give a welcome bonus. I don't consider myself a beginner, I realized that there are many advantages here, and I started playing. The result is more fun than money, but exci... About Joy Casino, I will say that this is a modern platform that appreciates visitors. It's easy to register here, they give a welcome bonus. I don't consider myself a beginner, I realized that there are many advantages here, and I started playing. The result is more fun than money, but excitement prevents you from stopping in time.
uraforever
It's been over a year already. And I think I can finally talk about my experience with this Junk Casino without any emotion. I first joined this casino at Jan 13,2021 At that time, they were promoting how fast their cash out was. Between Jan to April 3rd, I made a few deposits(total CAD$5... It's been over a year already. And I think I can finally talk about my experience with this Junk Casino without any emotion. I first joined this casino at Jan 13,2021 At that time, they were promoting how fast their cash out was. Between Jan to April 3rd, I made a few deposits(total CAD$590) and made a cash out of CAD$390 at April 3rd,2021 with no issue at all. But you guys need to be careful about those kind Casino, they will pay you fast without any issue most of the time, as long as you are not winning much to make you feel they are honest, but next part of my story is where the reality of their faces. Because of the smooth cash-out earlier, I decided to play there again at April 7th, 2021. This time, I made first deposit of CAD$140 and no luck at all. And then, I made my next deposit of CAD$400 with a 50% match bonus.(4th deposit bonus) This is where the funny things started to happen. Very quickly after I made my deposit, I headed to play game Gates of Olympus. Because I was down, I started with $3/spin, and not long after, I hit a $9000+ payout with a 100Xmutipler symbol during a regular game spin. And it did not take longer for me to hit a bonus round either. So, when I finished that section of play, my bank roll was over $11,000. And then, because my deposit had 50% match bonus, which means there is still a long way to finish the wagering. I then went to check their T&Cs, and surprisely found out that they set up a max win cap for 10X(D+B) only, after finish their 25X (D+B) wagering requirement with their 50% match bonus. It was kind of my fault not to read bonus terms carefully before I made a heavy deposit. But, this was also first time I ever seen a Casino set a winning cap for a match bonus that was only 50% or less. So, After I finished my $15,000 dollars wagering requirements, although I still had over $9,000 in balance, Joy Casino ended up took away $3000 from my account. Well, $6,000 would still be a nice win isn't it? I told myself that when this happened. But, apparelly, I was too naive. It only took them 15 mins to process my last cash out request of CAD$390 which was 4 days ago, I would assumed the same this time, especially after a 36% discount. But not everyone has kind heart deep in them. Some people were just too greedy to feed. What I experienced next, was just a standard process those evil people will always do, when they see a winner tried to cash out money in their Casino. Please continue read on First withdrawal attempt : I know myself very well, what would happen if I did not cash out such a big balance in my account right-the-way. So, I started a withdrawal request soon as passed wagering. Unlike the first time, the system keep saying errors when I tried to submit my withdrawal request of $6000. I was so confused and talked to the live chat support to seek for help right after. What he told me was: The reason why I could not cash out was because there was still some active free spins bonus laying under my account. I was so confused, because there was no free spins came with their 50% match bonus offer at all, and I never received any notification about any free spins were awarded in my account. I questioned supporter with my concerns, and what he explained to me was so epic. He said, those free spins were from a provider not allowed to be played in your country, that was why you cannot see those free spin bonus offer appeared anywhere in your account. But, due to technical issue, I do not have authority to remove those bonus spins from your account, but I am able to change those games into a provider that playable in your country. Or you have to wait until tomorrow because our tech department crews already took of for today. Then, I said : Fine, bring me the free spins then. Because I know leave $6000 in the account for another 24 hrs to me means there would be nothing left. After I finished those free spins, and the wagering with the winnings, I had only $3800 left. But, that would still be a nice profit, although it was a huge reduce compared to $9000 earlier. But, I told myself, don't get mad, at least, I ended up winning for the day, which is better than at least 95% of my days. Second withdrawal attempt : I then went to withdrawal page, entered all the required info, when I tried to submit my cash out request, guess what happened? Same error message shown up again. I then realized that this Casino is not a legit Casino at all. But what can I do? I then went to talk to their live support, he said that I received another free spins bonus with exactly same situation. Of course, his attitude was very friendly and keep apologize to me the whole time. I then had no choice but received another set of no deposit free spins from the casino to play with. Sadly, this time, my luck finally went out and I only had a few hundred left when I finished wagering the winnings from free spins. With the emotion of angers, I blown out my last $900 quickly after. PS: two funny facts. 1. Joy casino is the only casino I've ever seen online that would screen your network/connections before allows you to enter their website. It feels so funny that they would credit wrong free spins to their players based on that. 2. Ever since that night, April 7th 2021, until today, I have never ,ever received a single no deposit bonus from Joy Casino, no matter if it's New Year, Christmas, or my Birthday. Isn't it so funny such a cheap casino would voluntary offer unlimited no deposit bonus to a player? As a gambler we all know that the chances you can win is way lower than loses. But the most sad thing is, even on those lucky days, you still ended up lose everything. Those feelings were not very very easy to get over with. Thanks Joy Casino for such unique experience. And I think you are way way more than enough to deserve my 0.1 rating on this one. Because I paid $9,000 for it.
campria82
its a good place but i really dont like casino with no deposit bonus at all just cause i give to them i think its nice to get something in return not always just giving but its a place to play and they are great people to you so hope you all have fun and enjoy this place
Adrian Maciaszek
Joy Casino is my 2nd most played site for the last 4 years, always great support, instant withdrawals to Skrill/Neteller The longest i waited was about 7 minutes to receive my funds, All Providers, All top live casino games and great bonuses from the start
Asop13
This is an ok casino but be aware that if you are Norwegen they sometimes alowe visa deposits witch is great but that realy dosent help when they hawe no whitdrawel metods for norwegens if you dont registrer a bitcoin wallet etc. I realy think its bad when casinos offering deposits options... This is an ok casino but be aware that if you are Norwegen they sometimes alowe visa deposits witch is great but that realy dosent help when they hawe no whitdrawel metods for norwegens if you dont registrer a bitcoin wallet etc. I realy think its bad when casinos offering deposits options and not hawe a sutible whitdrawel opton. ! when i asked about this and if they could make a wire transfer they wouldent do that and wanted me to make a bitcoin wallet.. told them that if i had that or was intrested in that i wouldent hawe depositet with visa in the first place..... since the amount was small i dident bather anymore so i played it away and closed my account
Robert_J
My friend recommended me that casino, he won a lot here. I wouldn’t register here myself, since the website looks old and works slow. But why not, decided to give it a try. Well, can’t say I’ll continue to play here. Quite poor choice for bonuses, only few deposit bonuses and free spins, tha... My friend recommended me that casino, he won a lot here. I wouldn’t register here myself, since the website looks old and works slow. But why not, decided to give it a try. Well, can’t say I’ll continue to play here. Quite poor choice for bonuses, only few deposit bonuses and free spins, that’s all, not impressive. Games are pretty the same as everywhere, nothing special here either. So, casino not so bad itself but has nothing interesting to keep players here, unfortunately.
seboafc
In my opinion, very good casino, verification without problems, standard documents and payment within 24 hours on ecopayz. A large selection of slots, interesting promotions, generally recommended, certainly a reliable and legit 100% casino.
hkatd
At this casino i deposited many times and the most times i did not win ! I also deposit not only few amounts but 70 - 80 euros and the most times i did not win more money ! Also i asked for no deposit bonuses and they gave me one time a no deposit free spins !I stop depositing because all bo... At this casino i deposited many times and the most times i did not win ! I also deposit not only few amounts but 70 - 80 euros and the most times i did not win more money ! Also i asked for no deposit bonuses and they gave me one time a no deposit free spins !I stop depositing because all bonus required a deposit !I checked yesterday my account for any interesting offer and i had a freebet but it needed to have in my account 5 euros in my balance so i did not used it ! I am waiting from this casino an interesting no deposit bonus and then i will deposit again !
Blackjax
This is one of the best casino out there. I claimed the 200% welcome bonus with €40and finished the wagering like in 2 days. Had absolutely no hassle with withdrawal. Got money credited in my neteller in 10 minutes. I keep getting 50% deposit bonus offers almost every week even though i hav... This is one of the best casino out there. I claimed the 200% welcome bonus with €40and finished the wagering like in 2 days. Had absolutely no hassle with withdrawal. Got money credited in my neteller in 10 minutes. I keep getting 50% deposit bonus offers almost every week even though i have claimed my entire welcome package. Their cashback system is also good. 10% cashback every 1 day of month by depositing half of cashback with 3 times wagering of total amount.