JURISDICTIONMalta, United Kingdom
LANGUAGESEnglish, Finnish, German + 2 more
CURRENCIESCAD, EUR, SEK + 4 more
SOFTWARENet Entertainment, Microgaming, Betsoft + 26 more
In theory, there's a basic formula that should create an excellent online casino. That formula would include a wide range of high-quality games, reliably quick cash outs, good customer service, reputable licenses and a long history of providing a strong service. Guts Casino has been around since 2013, and they check off most of these items. They have titles from several of the top online casino software developers, and they are licensed in both Malta and the United Kingdom. The only thing they're really missing from that ideal description is a long history since they've only been around for a couple of years.
The software at Guts Casino is based around titles from a number of different providers. This includes Microgaming Quickfire, BetSoft, Net Entertainment, Evolution Gaming, Play'n Go, Thunderkick and others. This covers everything from plain and easygoing titles to games with in-depth 3D graphics and a lot of action. All of their games are operated through your web browser, and there's no downloadable option. This means that you can also access this online casino through any mobile device that has Internet access and an updated browser.
Of the 700+ games that Guts Casino has available, most of them are slots. While this isn't surprising to most people who are familiar with the online casino industry, what is interesting is the level of quality that they have going. Some sites have tried to wow people with numbers in the past without actually coming through on quality with many of those games seeming like clones of each other with different graphics designed purely to build up impressive numbers. You won't find anything like that here.
Slots fans are going to be drawn particularly to the 3D slots from BetSoft, the innovative features from Net Entertainment, and the wide range of styles represented from the Microgaming Quickfire suite of games that includes lots of titles from a wide range of smaller software companies. Overall, they also have a pretty impressive number of online slots with progressive jackpots with at least 38 available at any given time.
This new generation of online casinos sometimes has sites that completely neglect table games in favor of slots, but Guts Casino is not one of them. The standard range of roulette, craps and Baccarat are available in high-quality graphics with smooth gameplay and easy-to-use interfaces. When you branch out to casino poker games, blackjack and video poker, you're going to find several different variations of each available, and players who are fans of these genres are going to have a hard time running out of games to try.
Also in the table games arena, Guts Casino has a live dealer option where you can play Baccarat, European roulette and blackjack with real dealers. These games are displayed through high-definition video feeds, and you get to chat with other players at the table, get to know your dealer and experience the closest thing to playing in a live casino environment that you can from your computer or mobile device.
Banking and Withdrawals
In the time that Guts Casino has been open, they've consistently paid out withdrawals quickly and reliably. While they've not been around that long in relative terms, if they continue to build this reputation for another few years, they'll easily be seen as being in the top tier of online casinos in terms of cash outs and reliability. Along these lines, most withdrawals for electronic wallets are processed in a couple of hours, and cash outs to other methods are processed as soon as possible.
In terms of banking methods, you can use Neteller, Skrill, Visa, WebMoney, Maestro, MasterCard, Paysafecard, Ukash, EuTeller or GluePay. Some of these methods aren't as widely known as others, but they do include top credit card and electronic wallet options, so there's nothing to really worry about there.
One potential weakness for Guts Casino is that they do not have a telephone support option. Instead, they use a callback form that schedules a time for a support team member to call you. The advantage to this is that you probably don't have to worry about being charged for some kind of long-distance or international call. The disadvantage is that some people might feel like they're missing something without the ability to call support directly.
With that having been said, the live chat and email options are both excellent. They get back to players via email within just a few hours, and the live chat option is quick and responsive. We used the live chat option to ask a few questions for this review, and we noticed that you don't get stuck waiting for several minutes for an operator to get freed up like you do with some of the competition. Overall, their support team was very friendly and answered our questions quickly.