Omni Casino was established in 1997 by Peak Interactive, and they are licensed in the jurisdiction of Curaco. Over their almost two decades of experience, they have built a solid reputation as a trustworthy casino. The casino has a very elegant theme reminiscent of land-based luxury casinos.They encrypt all gameplay and every transaction for security, and they are transparent about montly payout percentages over several categories of games.
This casino utilizes Playtech software for its gaming platform. Playtech, like many other providers, offers a variety of ways to play. They offer an installable software package, as well as an instant play option for those who don't want to wait for a download. The graphics and sound quality for each of these options are equally attractive, so players won't have to sacrifice quality if they want to get started with no downloads. One potential downside to this casino, however, is their lack of a mobile platform option.
Omni Casino offers over 150 titles to choose from, which is more than enough for players to find something that suits their unique play style and mood. Almost half of their titles are various forms of slots, while the other half encompasses their table game selection. In addition to these games, they also offer users the option for a social gaming experience in the form of keno and Baccarat. They even have scratch cards for those just looking to unwind for a bit.
The quality of graphics and overall user interface are excellent no matter which game a player chooses. They offer a long list of 3D slots that include popular movie and television titles such as Iron Man, The Incredible Hulk, Daredevil, Spider-Man, Thor, The Sopranos, and The Love Boat. They also offer progressive jackpot titles that are shared among all Playtech casinos, which means bigger jackpots that run up quickly for players to win. These titles include Gladiator, Beach Life and Fruit Mania.
The game selection is good for those interested in table games and strategy-based games as well. For poker lovers, there are six variations of video poker to choose from. If players are looking for table games, there are over a dozen different table game options, including multiple styles of blackjack and roulette as well as craps and Red Dog. For social gamers, there are Baccarat games and keno tables available 24/7. They even offer an expansive selection of scratch cards for players who want to play, but don't want to make a big time commitment.
Cashier and Banking
Omni Casino follows the traditional banking methods of most Playtech casinos. Their withdrawal policy for all winnings other than progressive jackpots limits cashouts to €10,000 per month. Their exception to this is progressive jackpots, which will pay out up to €300,000 monthly, depending on the jackpot size. They accept all of the most popular major deposit methods, including credit cards like Visa, Maestro and MasterCard, electronic wallets like Skrill and Neteller, as well as bank wire transfer. They accept all of these methods for withdrawals as well. Deposits and withdrawals can be made in CAD, GBP, EUR and USD, which is convenient for players across the globe. However, another potential downside to this casino is the 48 hour hold they place on all withdrawal requests. While they do have a reliable payout rate, players may not like having to wait so long for their money.
Support and Customer Service
They, like many other reputable casinos, offer a full complement of support that is available for players 24/7/365. For quick answers, players can check out their FAQ section. If they have further questions or needs that are not time-sensitive, the site offers four different email addresses that correspond to player concerns, feedback comments and general play issues to help speed up response times. They even offer a dedicated email help line especially for their VIP club members.
In addition to the methods listed above, Omni also has options for live, one-on-one support from a dedicated support team. They list toll-free numbers for North American players, UK players and a separate line for international players, as well as live chat links. They offer support in Chinese, English, Japanese and Spanish. We contacted both their live chat as well as their toll-free telephone support to ask a few questions for this review and the customer support agent was both friendly and efficient in his responses.