CyberSpins

Announcing its presence in the online gaming universe recently, CyberSpins entered proudly bringing along a generous collection of promos and bonuses. Knowing that punters appreciate when this section is well-packed, they designed multiple packages to cover various occasions.

Besides the offering upon registration…

…there are VIP competitions, Refer a Friend option, bingo, and holiday-based bonuses and many more. But, knowing that clubs and Loyalty programs are a secret ingredient to gain more audience, they spiced their lobby with the possibility to become a member of a scheme that brings various privileges.

How about we get down to investigation and find out more about the brands they cooperate with and games accommodated in the lobby? We shall also give you some useful info about payment and client’s assistance service, so stay tuned to see what’s inside this Cyber entertainment galaxy.

Software and Platforms

The website operates on the Vista Gaming platform. The establishment refers to it as one of “the most well-known and reliable gaming software platforms available”, as the company is active in the online casino business for more than two decades, since 1996. 

This betting shop is in partnership with several studios…

…such as Rival, Mobilots, Betsoft, Concept Gaming and few more. This implies that the selection of their releases is very diverse, gathering creations for all profiles of punters. 

If you prefer launching titles while on the move, have no worries, as this platform supports all types of portable gadgets and works fine with all main operating systems. 

The interface may vary from device to device…

…but both desktop and mobile version is user-friendly and simple to navigate. 

Online Slot Options

As slots are usually the strongest spot in every entertainment establishment, it’s only natural that this group of games is the best organized in the portfolio.

Besides the most common categorization…

…where titles are sectioned by the number of reels, their offering contains numerous progressive, exclusive and 3D slots, along with iSlots and Chain Reactors.

Even though their platform could not be described as the most massive one you can find, it certainly deserves to be labeled as one of the most diverse and most well-arranged ones.

Each of the titles is equipped with a set of basic information related to the game, giving a small insight into what can be expected upon launching. If you want to check some of the releases out, you need to become a registered member of this venue.

Table Game Offering

The selection of table games in this hub could be described as a basic one. The offering comprises several titles, enough to meet the demands of average players. Among the featured releases, there are two types of BJ, Baccarat, Caribbean Poker, American and French Roulette and several other creations.

On the other hand…

…one can encounter quite a solid choice of bingo games along with a schedule and the current sum of the progressive jackpot for the specific session. What proves that this category of games plays an important role in this venue are numerous bingo-related promotional offers featured in the adequate section.

In addition to this, keno, video poker, and scratch cards that can also be found in their library.

Banking and Cashier

Proud to offer several convenient transaction methods for punters to choose between, the establishment stresses out “the quickest withdrawals in the industry” as one of the major advantages they have.

Among the listed options…

…you will find Visa, MasterCard, Instant Vouchers, UPay Card, Bank Transfer, and Money Transfer. Bitcoin is among the available options as well, as one of the fastest methods at punters’ disposal.

However

Some details we encountered in their Terms and Conditions (which is why you should always read them as well), reveal not so player-friendly information.

First of all…

…the minimum withdrawal amount is $100, which is above the average. In addition to this, sums larger than $3,000 will be paid out in increments, which is, again, too low. Sometimes the time needed to obtain the requested funds may be a bit longer, due to complex verification procedures.

Do note that withdrawals are not reviewed or processed on Saturdays, Sundays, or public holidays.

Customer Service

Being a part of such a dynamic industry requires constant communication with clients. After all, their feedback is what makes the business grow in the right direction.

If you need to get in touch with the consumer support team…

…you can do so in two ways- via live-chat and e-mail. As far as stated on their website, the staff is available 24 hours a day, 7 days a week, though not specifically stated what happens during some holidays.

Those who opt for the live-chat will get their answer instantly, while the response time for players who contact the team via mail is 30 minutes. At least that’s what we found in their support corner. 

On the other hand, they do not offer phone support. Adding this could certainly earn them more positive points, as multi-channel support is essential for a quality business. 

Overview

After carefully observing all the key aspects of this hub, we can label this online parlor as an average one. Though it’s still early to give some final and definite verdicts, we can still give a brief recap of likes and dislikes and form some opinion.

While the section with promo offerings…

…and the possibility to become part of their VIP Scheme represent the main highlight of this hub, one cannot state the same for the transaction limits, which are lower than average.

On the other hand, the selection of games is quite okay, as is hosts enough diversity to cover various preferences and styles, but the customer support help center could use some reinforcement, in form of phone support.

For the time being, it looks quite good, at least enough to pay a visit, but some adjustments and corrections could make the entire picture even better.