CryptoWins Casino

CryptoWins is an online casino that belongs to the network of operators run by Slotland Entertainment. The casino’s About Us section, as our reviewer read it, names Slotland Entertainment as its manager, and Slotland is one of the software providers our records list for the casino. Here we look at its licence details, design, support, game range, promotions and payment terms.

Licence Details

The first thing we look for on a gambling platform is licence information. In the "About Us" section, CryptoWins describes itself as licensed and registered in the Union of Comoros. Our records list Mwali (Môhéli) as the licensing jurisdiction, and place it in Comoros.

A listing in our records is a starting point, not proof. Before you deposit, check the licence details on the casino’s own website and look them up on the regulator’s register.

General Appearance. Cool or Dull?

CryptoWins has a modern, space-themed look. The dominant colours are dark blue and purple. The site is not crowded, and there are just enough animations to add a spacey feel. The content is neatly arranged and everything is where you would expect it to be. The site looks good on desktop, and navigation in mobile mode is just as simple. Our records mark CryptoWins as mobile friendly and list Android, iPhone, iPad and other mobile devices. You play in the mobile browser.

Customer Support

Registered players can contact live chat support or customer service agents by email. Our records list two email contacts, one for support and one for billing. Live chat is the quicker option when you need an answer fast, and email is convenient for sending documents. Our earlier review said live chat is available every day, all day. To open it, click the letter icon in the lower right corner of the screen. You can ask about bonuses, KYC verification, games or anything else about the casino.

Fair Play and Responsible Gambling

Many games at CryptoWins use the Provably Fair method, but not all. Provably Fair is a cryptographic system that lets a player check that a game result was not changed after the bet. The games that use it are grouped in a category called Provably Fair Games.

The casino has two Responsible Gambling tools. A guide explains what responsible gambling is. Players can also ask for self-exclusion, which stops all gambling activity for a minimum of six months, or a cooling-off period of seven days. During either period you receive no promotional material, and the account stays active but locked until the period ends. Both options are activated through customer service.

Casino Software

We were not impressed by the amount of content, but the variety is wide. Sports betting is not available. Everything else is: slots, board games, bingo, keno, lottery and crash games. Our records list 17 software providers, including Slotland Entertainment, Rival, Evoplay, Mancala Gaming, Felix Gaming and Apollo Games. Their content covers the popular table games and a range of slot formats and themes.

Slot Selection

The slot catalogue has a fair number of machines. There are many themes and formats, machines built to modern standards, and classics for players who prefer retro gaming.

Slots: Balkanian Rapsody 1 & 2, Bankers Gone Bonkers, Gangster Affair, Diamond Riches, Blazing Joker, Emoticast, Fruity Mania, Johnny Jungle, Light Dance, Kukers, Wishing Cup, World of Oz, Year 3000, Thunderbird, Under the Fifth Sun, Triple Chili, Shanghai Nights, Spinbox, 20 Boost Hot, Astral Luck, Aquatica, Budai Reels, Chariots of Fire, Candy Paradise… 

Table Games

The table and card game offer could be better. The collection covers the basics and not much more. Apart from one Sic Bo title, there are no other Asian games. The situation with poker is better. Besides the standard version of the game, there are many variations.

Table Games: Baccarat, Blackjack, French Roulette Classic, Heads& Tails, Mysteries of the East, Rolling Stack Blackjack, Beat the Dealer, Blackjack Lucky Sevens, European Roulette, and a few more.

Poker: Double Bonus Poker, Joker Wild, Jacks or Better, Freeway Poker, Deuces and Joker, All American, Aces and Eights, Tens or Better, Ride’em Poker… 

Promotions

Our records list three current offers: a sign-up bonus, a second-deposit bonus and a cashback offer. Amounts, wagering, maximum cashout and bonus codes can change, so we do not repeat them here. See the bonuses section above, and click the info icon on a bonus card to see its current terms.

Bonuses are claimed before the deposit, and you need the code displayed with the promotion to activate a deposit offer. The bonus notes say the sign-up offer is not available to players living in Ontario. They also say the deposit offers apply to selected slots only, with a minimum deposit and a maximum cashout. The cashback is based on your net loss in the previous week, and the details and code arrive by email on Monday. Read the terms of each offer in full before you claim it.

Loyalty Club

CryptoWins also has a Loyalty scheme for players who deposit regularly. With frequent deposits, members can receive perks such as exclusive bonuses, gifts and better customer support. The downside is that membership is by invitation only.

Where CryptoWins Accepts Players

Players from the US are accepted: the United States is not on the restricted list in our records. The only restricted region our records list is Ontario in Canada. English is the only language our records list.

Payments and Cashier

• Our records list six cryptocurrencies, Bitcoin, Ethereum, Litecoin, Monero, Tether and USD Coin, and also US dollars. Our earlier review said CryptoWins works only with cryptocurrencies and does not accept fiat methods. Our records list no banking methods, so check the cashier for what you can deposit with.
• Our records list a pending time of 24 hours and a processing time of 24 hours for withdrawals.
• Our records say that winnings over $10,000 are paid out in several simultaneous transactions to different addresses.
• For security reasons, players who change their password cannot withdraw money from their account for 72 hours.
• Before terminating a player's account, CryptoWins keeps the right to recover any fees, charges or expenses incurred. No refunds are given.
• All straight deposits must be turned over at least once. If a player does not meet this wagering requirement and requests a withdrawal, CryptoWins treats this as bonus abuse and/or money laundering. A player who withdraws from one of these deposits may have the account banned and pay a 30% processing charge.

Conclusion

CryptoWins is a crypto-focused casino with a modern design, a wide mix of game types from many providers and a slim table-game offer. Our records list Mwali (Môhéli) as the jurisdiction, three current offers and 24-hour pending and processing times for withdrawals. Check the licence details, the bonus terms and the payment rules above before you deposit. Players from the US are accepted, and Ontario is restricted.