ProgressPlay Enhances Player Safety After UKGC Review

ProgressPlay, a prominent iGaming platform developer, has recently completed an essential regulatory review initiated by the UK Gambling Commission (UKGC). Instead of viewing this scrutiny as merely a routine examination, ProgressPlay identified this as a unique opportunity to revolutionize its internal processes, especially concerning player protection and anti-money laundering (AML) measures.

Redefining Standards: Strategic Innovations

The regulatory evaluation commenced in 2023, and rather than making minimal changes to meet compliance, ProgressPlay opted for substantial innovations. This was not about mere remediation; the goal was to establish a new standard of operational excellence. The process reflected their belief that compliance hurdles present growth opportunities.

According to CEO Itai Lowenstein, "Our philosophy has always been that regulatory challenges present opportunities to raise the bar."

Investing £1.5 million into state-of-the-art player protection technologies and AML handling, the company has made a considerable leap in ensuring customer safety on their platform. ProgressPlay has restructured its business framework significantly. Beyond updating technology, the company has instituted a specialized team to manage Responsible Gambling and AML activities constantly. A separate independent Monitoring division also provides another oversight layer. These changes are reinforced by comprehensive training from ProgressLearn, their digital learning platform, designed to instill a culture of responsible gambling throughout the organization.

Leading with Accountability and a Global Vision

With a strong focus on accountability, ProgressPlay has pledged to undergo an independent audit of its improved control measures. Despite upholding a £1 million regulatory settlement, the company treats this not as a punitive action but as an assertion of their commitment to transparency and accountability. These developments aim beyond simply restoring compliance; they aspire to redefine excellence within the gambling sector's context. ProgressPlay's revamped systems serve as an industry model, demonstrating how regulatory engagements can serve as catalysts for profound, impactful change.

Looking forward, ProgressPlay is set to showcase its strategies and advancements at premier events such as the SBC Summit in Lisbon and ICE Barcelona 2026. "We’re proud to have turned this process into an opportunity to redefine excellence," Lowenstein points out, keen to share these innovations globally. By integrating technological advancements and fostering a culture deeply dedicated to safe gambling, ProgressPlay has not only satisfied regulatory demands but has also pioneered a reimagined scale of industry responsibility.

Source: “ProgressPlay Reinvents Player Protection Following UKGC Review”, lcb.org, August 2025

By GamesAndCasino