A Telegram bot is a special type of service that hasn't been around for all that long. The basic idea is that it offers an interface for users to communicate directly with a "bot" that can respond to certain commands within a predefined framework. There has previously been talk about using these bot programs with customer service in a variety of capacities in the online gambling world, but Slotegrator will be making an important presentation soon at the Russian Gaming Week event on the topic of "Telegram casinos."
Key Points of This Presentation
There are four key points that are going to be discussed in this presentation. One point is what Telegram bots actually are and how they work. Another is the set of operating principles for how these programs work and how users can interact with them. The presentation will also include the advantages of using them with online casinos, and it'll wrap up with actual cases of Telegram bots being used successfully in the industry.
The Significance of This Presentation
Slotegrator is known for being an aggregator for online slots from several different providers. They do this through a single communication protocol, which makes it easy for operators to include what they offer with already-existing titles on the brand. Along these lines, they are a top-tier name for offering software to online casinos, and they've gotten bigger and bigger each year since they opened their doors back in 2012.
In this presentation, they're going to be showcasing something that can be used to improve customer service for both the players and the casinos. Win-win situations like this, especially when it comes through advances in technology, are extremely important because they are a key way in which the industry progresses. Through this presentation on Telegram bots, we may see new uses for these programs that haven't been seen before, and that's exciting as well.
The Russian Gaming Week expo event will run in Moscow for both June 7 and June 8, 2017. Several top names in the industry will be in attendance, and it's going to be an important trade show for the industry as a whole.
Press Release, Slotegrator to Present Its Telegram Casino at RGW Moscow slotegrator.com, May 10, 2017