Crown Coins Casino

Introduction

As the concept of sweepstakes gaming is rising in popularity, more and more operators join the stage, eager to bring players as many opportunities to experience excellent games without making a mandatory deposit. One such platform is Crown Coins Casino, a US-friendly sweepstakes casino with amazing games and bonuses.

Aligned with some of the most creative content providers, this operator is filled with the most engaging slot games and authentic mini-games. Great gaming sessions aside, consumers can enjoy exploring all sorts of bonuses, including the Invite a Friend Scheme.

The site supports two types of currencies, Crown Coins and Sweeps Coins, the latter of which can be redeemed for prizes. Customer support is ready to assist via multiple channels, confirming that customer satisfaction is one of this casino’s top priorities.

While things do look impressive at first sight, there’s one downside that shouldn’t be overlooked- Crown Coins Casino runs without a license.

How Do Crown Coins and Sweeps Coins Work?

Just like a vast majority of sweepstakes casinos, Crown Coins Casino has a dual-coin system in place. Available coin types include Crown Coins (CC) and Sweeps Coins (SC).

Crown Coins are the virtual coins that are used to play all of the featured games and participate in the promotions. CC can be won through the games and promotions or by purchasing it using real money.

Sweeps Coins are also virtual coins that are used to experience sweepstakes games. They are credited for free when purchasing CC or via several alternative ways. Winnings from Sweeps Coins can be redeemed.

While it is possible to switch between the coins while playing, it is important to note that conversion between CC and SC is not possible.

When it comes to alternative ways to obtain Sweeps Coins, aside from receiving them while purchasing CC, players can get them when:

• Entering a no-cost promotions
• As a daily bonus when logging into the account
• By sending a request by post

Worth noting is that SC has a validity period of 60 days from the date a player has last accessed their account. After this period, they automatically expire.

Which Payment Methods Can Be Used to Purchase Coins?

Crown Coins can be purchased by using Visa, MasterCard, American Express card, Apple Pay and Skrill. Keep in mind that the availability of payment methods may differ from state to state.

To purchase a package of coins, players should:

• Log into the account
• Visit the purchase page
• Select a payment method
• Enter relevant details/ credit card information
• Confirm purchase

The only thing left is to wait for the coins to land on the casino balance, and that usually happens instantly upon confirming the purchase.

Prize Redemption at Crown Coins Casino

To redeem prizes using IBT (International Bank Transfer), players should click on the “Redeem” button and select “Amount to Redeem”.

Upon pressing “Confirm” and “Continue”, they will be taken to the IBT page where they are supposed to select the bank for redemption and accept T&C. The next thing to do is press "Connect Account Information" and "Confirm Withdrawal", and wait for funds to be transferred.

Wanting to give everyone an equal opportunity to redeem prizes, regardless of whether a purchase is made or not. To redeem the prizes without purchase, consumers must have a fully verified account and a minimum balance of 50 Sweeps Coins.

Redemption can be canceled as well, but only if the request is awaiting approval. After the cancelation, coins are returned to a player’s balance. In “Funds History”, players are given a complete insight into the recent bonuses, purchases, and redemption history.

Crown Coins Casino Games Selection

Crown Coins Casino cooperates with renowned content providers, thanks to which its portfolio is home to all sorts of engaging slot games. Pragmatic Play, Relax Gaming, Ruby Play, Hacksaw Gaming, and Slotmill are some of the studios whose games are featured in the lobby.

Slot Games: Gates of Olympus 1000, Big Bass Bonanza, Epic Joker, Chicken Drop, Big Bass Splash, Sugar Rush, Fire Stampede, Joker’s Jewels, Quest of Gods, Le Bandit, Go High Olympus, Aztec Powernudge, Power of Thor Megaways, and so on.

The list of options to play doesn’t stop here as Crown Coins Casino also incorporates some interesting mini-games- CrownMiner and PlinCrown.

CrownMiner has quite a simple goal- uncover all the safe squares on the grid without hitting any mines and score Max Prize. The value of the Max Prize is indicated in the top-right corner of the game. In PlinCrown, a player drops balls down a board filled with pegs, aiming to land in the highest reward slots at the bottom.

The operator has no table games such as blackjack or roulette, though.

Crown Coins Casino Bonuses and Promotions

Upon registering at the platform, players are granted a welcome offer that contains both Crown Coins and Sweeps Coins. These credits are used to explore countless exciting slot games displayed in the operator’s lobby.

In addition to the introductory bonus, players can also benefit from the Invite a Friend scheme. A link is copied and forwarded or shared via Facebook, whatever one finds more convenient. For every purchase which exceeds the predetermined sum, a player receives both CC and SC as a reward.

Is There Any Loyalty Program at Crown Coins Casino?

There’s some sort of loyalty scheme but more information on how it works is nowhere to be found. However, we do know that it’s a multi-level program because the operator mentions the Coinback Feature for consumers who are on level Bronze and above (Silver, Gold, Diamond, and Emerald).

As a part of the program, players receive a certain percentage of the coins back from their spins. Coins are accumulated and they become available for action once a week, when a consumer gets to decide whether they want to “Keep” or “Claim” them.

Customer Support Options at Crown Coins Casino

Customer support plays an important role in overall player’s experience, and can significantly impact the level of satisfaction. Even when everything is well-explained, some issues may emerge, and that’s precisely where customer support steps in.

Crown Coins Casino offers not one, but three different channels of customer support. Players can contact the dedicated team via one of three available options- live chat, e-mail, and telephone.

In addition to this, there’s a section called “Help Center” in which users can find answers to all the common questions related to payments, responsible social gaming, games and technical issues, prize redemption, verification, bonuses & promos, and account.

Crown Coins Casino Responsible Gambling Policy

A promoter of responsible social gameplay, Crown Coins Casino is committed to the protection of players. To ensure games are consumed in a responsible manner, the operator equipped its platform with various helpful tools, such as:

• Active reminders
• Account history
• Various self-limitation options (take a break or self-exclude)

There’s a bunch of tips for safe gameplay, which players can follow to organize their gaming sessions in a maximally responsible manner, alongside instruction for the protection of minors. Common fallacies and misconceptions are addressed as well.

In addition to these, there are plenty of resources where players can seek assistance if they feel that their gaming activities are having a negative impact on their mental and emotional health. Some of the suggested organizations are Gaming Addicts Anonymous (GAA), the Financial Counseling Association of America (FCAA), and the National Foundation for Credit Counseling (NFCC).

Crown Coins Casino Registration and Login Procedure

With sweepstakes casinos, the registration process is even simpler than with traditional online casinos, because it can be completed via social media networks as well.

Upon pressing the “Sign-up” button, players are asked to accept Terms & Conditions, and Privacy Policy. At the same time, they confirm that they are over 18 and not a resident of countries that are prohibited from registering.

When they accept it, players are forwarded to the next step, where they can sign up via:

• Google
• Facebook
• E-mail

Registration via Facebook allows them to share their achievements with friends. Existing numbers who’ve already created the account can log in using the same channels.

Crown Coins Casino ID Verification

Before redeeming their prizes, players are required to verify their accounts. These are the steps to follow:

• Log into the account and click on the “Menu” icon
• Press the “Redeem” button and follow the instructions on the verification page
• Upload the government-issued ID such as a passport or driver's license
• Submit a proof of residence such as a utility bill, bank statement, or anything similar that displays the current address and name
• Provide a selfie

Once all the steps are taken, a player will be notified of the status of the account. Documents are usually reviewed within a couple of days. To contribute to efficient processing, make sure all the documents are visible and up to date. Screenshots, mobile phone bills, medical bills, receipts, and insurance statements are not accepted.

As an additional security measure, players can also complete phone verification. A code is entered only the first time the verification is done, or when a consumer wishes to change the phone number. The verification of the phone number works for mobile phones only, not for landline numbers.

Crown Coins Casino Restricted Countries

A thing in common for all sweepstakes casinos that have gone live so far is that they are US-friendly. The same goes for Crown Coins Casino, but there are some exceptions.

According to the Terms, players from the United States are welcome to join, except if they reside in the following states- Idaho, Louisianna, Michigan, Montana, Nevada, Washington, and any outlying U.S. territories and possessions. Consumers are advised to follow the rules, otherwise, they risk having their accounts suspended or closed.