Cool Cat Casino
Please be advised that you can expect slow delayed payments, delayed withdrawal tactics and voided winnings from this casino group. Cool Cat Casino is part of the Virtual group, and has been known for offering a quantity of no deposit bonuses. This is one of the reasons why they have been under attack by bonus abusers, fraudsters, multi accounters etc, making it harder for regular players. That of course is not an excuse for their long and delayed payments. They do pay eventually if the player meets all the terms and conditions. Please note that if player breaches even the slightest rules, they can expect winnings to be voided. Its up to the players discretion to decide whether to play here or not. We ask you to proceed with caution with this casino group.
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Languages:
English -
Currencies:
BCH, BTC, CAD + 4 more -
Software:
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Crypto Friendly:
Yes
Bonuses
- Sign Up Bonus
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200% + 50 free spins
New Customer Offer. T&C’s Apply. 18+. PLUS 50 Free Spins on Popinata. Min Deposit $50. The bonus comes with a 5x playthrough requirement on keno and slots only. Max Cashout: 10x deposit. Max Bet: $10. Selected games only: See the website for a list of online slots.
- Sign Up Bonus
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250%
New Customer Offer. T&C’s Apply. 18+. No Max cash-out. Min deposit: $30. Max Bet: $10. Selected games only: See the website for a list of online slots.
Key facts
- Withdrawal times
- Long delays
- Withdrawal limits
- Arbitrary
- Mobile friendly
- Yes
Our review
Cool Cat Casino carries a warning in our records. The warning says players can expect slow, delayed payments, delaying tactics on withdrawals and voided winnings from this casino group. Our records list its cashout times as "long delays" and its withdrawal limit as "arbitrary". We do not recommend this casino.
Cool Cat Casino is one of several sites run by the Virtual Casino Group, and they share the same problems. According to our warning, the group has offered a large number of no deposit bonuses, which drew bonus abusers, fraudsters and multi-accounters. That is no excuse for long payment delays. The group does pay in the end if the player meets every term and condition, but even a small breach of the rules can lead to voided winnings.
The older version of this review said the casino holds a licence in Costa Rica. Our records store no licence jurisdiction for Cool Cat Casino, so we cannot confirm a licence. If you want a different option with the same software, keep reading and we'll show you how to find it.
Casino Software
Our records list two software providers: Realtime Gaming and its sister brand Spinlogic Gaming. The software itself isn't the issue. When this review was first written, the casino offered both a download and an instant play version, and the instant play version also worked on mobile browsers. Our records list Android, iPhone, iPad and other mobile devices as supported.
Slot Selection
When this review was first written, the casino had about 80 slots. Our records do not store a game count, so check the lobby for the current number. While online slots are the core of just about any site running today, the RTG games here were average for the most part. The newer releases were a clear improvement, and RTG seemed to be stepping up to compete with providers such as BetSoft.
Table Game Options
The table games selection starts with roulette, blackjack, baccarat, casino poker and other card games. When this review was first written, there were also a couple of dozen types of video poker, plus keno and scratch cards. Our records do not link any live dealer games to this casino. The games are not the problem here, and a number of casinos without a warning on our site offer the same titles.
Bonuses
Our records list two sign-up bonuses, each with a bonus code. One comes with free spins and caps your cashout at a multiple of your deposit; the other has no maximum cashout but higher wagering. Both limit your maximum bet and count only selected games. Given our warning about voided winnings, read every term before you claim anything here. The bonus section above shows the offers if they are open in your region.
Payment Problems
Payments are the main reason we cannot recommend this casino. Our records list US dollars, Canadian dollars and five cryptocurrencies: Bitcoin, Bitcoin Cash, Litecoin, Tether and USD Coin. The older review named Visa, MasterCard, American Express, Neteller, Click2Pay, iPoint and bank transfers, and a $2,000 weekly withdrawal limit. Our records hold no banking-method list, and they now describe the withdrawal limit only as "arbitrary". Check the cashier and the terms before you deposit.
The bigger issue is how long payouts take. When this review was first written, players who did get a cashout usually waited a month or more, and many players reported vague or missing explanations when their winnings were not paid. Our warning today describes slow, delayed payments and voided winnings for even small rule breaches.
Poor Customer Service
When this review was first written, live chat, telephone and email were available, and we found the customer service poor and unfriendly. Our records list two email addresses: help@coolcat-casino.com for support and documents@coolcat-casino.com for verification documents. English is the only language our records list.
Overview
The bottom line is that we cannot recommend this casino. Our records carry a warning about slow payments, delaying tactics and voided winnings, list no licence and describe the withdrawal limit as arbitrary. Instead, we suggest that you check out our list of other Realtime Gaming casinos and pick one with no warning on our site. You can enjoy the same games without the payment problems described here.
Games and studios
Screenshots
Comments (165)
All user reviews are syndicated fromLCB.org
Mr. Mileena
I played on this casino when i first started playing rtg slots long time ago. I won 100 dollars on their welcome chip and it was canceled and i never got paid. At this time, there were a lot of rtg casinos which had a bad reputation. Later i found Brango and Extreme which for me are the best... I played on this casino when i first started playing rtg slots long time ago. I won 100 dollars on their welcome chip and it was canceled and i never got paid. At this time, there were a lot of rtg casinos which had a bad reputation. Later i found Brango and Extreme which for me are the best rtg casinos. This brand of casinos must be one of the worst and i still see it is.
Tink5683
It is pretty much like all the others same games and page setup and I won on a bonus once it took about 6 weeks to get it and I didn't win with what I deposited a few times so I can't really judge that but like others I wish I had lcb before I tried some of them would of saved money and the ... It is pretty much like all the others same games and page setup and I won on a bonus once it took about 6 weeks to get it and I didn't win with what I deposited a few times so I can't really judge that but like others I wish I had lcb before I tried some of them would of saved money and the headache of dealing with poor customer service
fiercewolf81
You can win here and their bonuses are pretty good the promos I mean but if you win expect the wait about a month to get your money they wait till the very last day and actually one time they went beyond their quote unquote policy 7 to 10 day term limits to approve something of mine took the... You can win here and their bonuses are pretty good the promos I mean but if you win expect the wait about a month to get your money they wait till the very last day and actually one time they went beyond their quote unquote policy 7 to 10 day term limits to approve something of mine took them like 18 days and that's just the first step of a two-step process they take forever to pay they wait till the last possible moment to pay so if you don't mind waiting a month to get your money by all means play here if you want your money fast go to goatspins or eternal slots or Jurassic or one of those people cuz they pay within 20 minutes that's the verification to money sent. I'll never deposit another dime at cool cat or any of her sister casinos
omar valenciano
First ever online casino that I played like a decade ago! I loved it very much great customer service and great games
Ekkehard Weber
Actually one of the first inclave casinos I started playing at and actually played for a very long time. Had a lot of freebies so was happy about that too.
DickieLars
Another casino that has RTG gaming like all the rest. Boring games, similar sound tracks and no payouts.
Zackary Landreth
One of the first casinos I signed up for just read the rules an understand them. I really enjoyed playing with them
Candace Hernton
Won money here from deposits was never able to redeem always gives the run round.
dinocow
I waited MONTHS for my withdrawal. Terrible customer service. Wish i knew about LCB before i initially deposited. They did pay me eventually.
Cmegina
Well over a month with no payout on approval.