When you are the first real-money online poker site to launch legally in the state of Nevada, there are a few things you’ll have to do before you open your doors.
- Take down your free-play online poker site, which you wisely launched a year in advance to create interest and player loyalty. The brief hiatus will be necessary so as not to confuse players during the transition to real money.
- Work out the kinks, both technical and regulatory, so that you can leap from the gate at full speed and not look back at the competitors scrambling to learn by your mistakes.
- Start hiring. Servers may power the website, but the company will need humans to keep the site in good shape, out in front of people’s minds, and out of regulatory cobwebs. And to provide exemplary customer care, especially as questions arise on this unproven online poker terrain.
This is South Point Poker’s to do list, and they are ready to check each and every item off so that they can launch their baby by the end of the year. While its COO, Lawrence Vaughan, stated in a Vegas, Inc article that South Point Poker feels like it could launch right away, he also said, “But you’ve got to go through the independent testing labs, you have to satisfy the State Gaming Control Board and because we are the first, we’re going to be under the microscope. They’re going to prod us every which way, and that’s good. We don’t want to come out and fall flat on our face and be an embarrassment for Nevada.”
Unlike other Nevada online poker applicants that are partnering with established software developers, South Point Poker is using its own poker client. It had expected to launch the site this month, but unforeseen delays in the independent testing process have caused South Point to push the launch out another 30-60 days. Vaughan reiterates that their software is sound; it’s just another one of the kinks the first company has to work through as the process is created.
Covering every possible player and technical scenario that could happen on an online poker site is “so nitty-gritty, it’s mind-boggling,” says Vaughan, speaking of the back-and-forth interactions he continues to have with Nevada gaming regulators. While all the wrinkles get ironed out, South Point Poker continues to steam ahead, putting more efforts into recruitment and support.
To provide optimum customer care, technical support, and regulatory guidance, South Point Poker estimates it will need about 40 employees with positions carrying annual salaries ranging from $25,000 to over $100,000. Should (dare we say “when”??) online poke expand on a state-by-state basis or be legalized nationwide, the number of jobs for the Nevada-based company will grow rapidly.
As of the date of this post, twenty positions are open for hire on the South Point Poker recruiting site. All positions are full-time and range from one Software Project Manager position to six Customer Service Representative positions. All positions are in the Las Vegas (Summerlin) office.