Planet 7 Casino
Players are advised to use an extreme caution upon deciding to play here. Planet 7 and sister casinos are known for extremely slow payments and poor customer support. They tend to pay the players, however payments are usually issued after a month+ , which is unacceptable business practice.
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Languages:
English -
Currencies:
BCH, BTC, DOGE + 5 more -
Software:
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Crypto Friendly:
Yes
Bonuses
- Sign Up Bonus
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200%
New Customer Offer. T&C’s Apply. 18+. The games 'Banana Jones' and 'Fish Catch' may not be played with any funds from a coupon code (e.g. all bonuses). Any winnings from coupon codes on these games will be deemed void. Max cashout: $1,000.
Key facts
- Withdrawal times
- Delayed payments
- Withdrawal limits
- $2,500 Weekly
- Mobile friendly
- Yes
Our review
Our records carry a warning for Planet 7 Casino. Players are advised to use extreme caution. Our records say Planet 7 and its sister casinos are known for very slow payments and poor customer support. They tend to pay in the end, but payments are often issued only after a month or more. We do not recommend playing at Planet 7.
Licence
Our records list no licensing jurisdiction for Planet 7 Casino. If you are thinking of playing, look for licence details on the casino's own website and check them on the regulator's register before you deposit.
Software and Games
Our records list one software provider: Real Time Gaming. All the games in the lobby therefore come from RTG. Our records list no live dealer games. Planet 7 is listed as mobile friendly, with Android, iPhone, iPad and other mobile devices supported.
Where Planet 7 Accepts Players
Our records list 195 restricted regions. They include Australia, Ontario in Canada, France, Denmark, Ireland, Israel and India, and the US states of New York and Maryland. The rest of the United States, the rest of Canada and the United Kingdom are not on the list. English is the only language our records list.
Payments
Our records list US dollars and seven cryptocurrencies: Bitcoin, Bitcoin Cash, Dogecoin, Ethereum, Litecoin, Ripple and Tether. They hold no banking-method list, so check the cashier for the options open to you.
Our records list these withdrawal details:
- Withdrawal times are listed as "delayed payments".
- The withdrawal limit is $2,500 per week.
With a weekly limit and slow payments, a large win can take a long time to reach you.
Bonuses
Our records hold a deposit match sign-up offer for Planet 7 with a maximum cashout. Its terms ban the games Banana Jones and Fish Catch with bonus funds, and winnings from those games are void. Given the warning, we do not suggest claiming it. If you do, read every term first.
Customer Support
Our records list help@planet7casino.com for support and documents@planet7casino.com for identity documents. Our records also say that support is poor.
Conclusion
Planet 7 offers RTG games, US dollars and crypto, but our records list no licence, a $2,500 weekly withdrawal limit and payments that often take a month or more. We do not recommend it. If you want RTG games, choose a casino without a warning.
Games and studios
Screenshots
Comments (93)
All user reviews are syndicated fromLCB.org
Xivis
I have been a VIP5 at Planet7 and several sister casinos for several years. If I recall correctly it's been since 2010. They have the best no rules bonuses and monthly chips. a single deposit of $100 a month makes depositors at my level eligible for a $700 appreciation chip the following mon... I have been a VIP5 at Planet7 and several sister casinos for several years. If I recall correctly it's been since 2010. They have the best no rules bonuses and monthly chips. a single deposit of $100 a month makes depositors at my level eligible for a $700 appreciation chip the following month - as long as I follow the terms - even then, based on my deposits my personal VIP Hosts have made exceptions and have been available to chat or even call me to discuss issues. As long as you have the patience to wait for payment - they pay. My only wish is that payment was quicker - but hey, if I am waiting for $10K to hit my account after using a 420% no rules bonus - I am not complaining.
Mrscarpenter
Won on planet 7 they gave me the run around about my withdrawal and ultimately closed my account didn't pay me and wouldnt tell me why
Jennifer Randall
Just another standard basic Casino. If you think you're going to get paid out your withdrawal guess again.
diepoeskont
Planet 7 Casino has been a frustrating experience. The interface is outdated, making navigation difficult. Customer service is slow and unhelpful, and I’ve encountered numerous issues with withdrawals. Bonuses seem attractive, but the terms are overly restrictive, making it hard to enjoy the... Planet 7 Casino has been a frustrating experience. The interface is outdated, making navigation difficult. Customer service is slow and unhelpful, and I’ve encountered numerous issues with withdrawals. Bonuses seem attractive, but the terms are overly restrictive, making it hard to enjoy the games or cash out winnings. Overall, I can't recommend Planet 7 Casino due to its poor support and problematic policies. There are much better options out there!
suave415
It's 2024. Despite having always at the ready deposit bonus coupons available for players if so desired, withdrawal times can exceed 7 to 10 business days. Casino can receive and credit deposits within 30 minutes. How come withdrawals aren't processed in the same amount of time?
duniadaisy
this one is another waste of time no payout horrible customer service not sure why this casino still exist
Willis Guy
Ruby slots this one and a variety of others are all exactly the same and took me about a month to withdraw after I won and they were not easy to get your kyc process done and over with. They'll make you will wait a full week before they tell you that it didn't go through and then they'll mak... Ruby slots this one and a variety of others are all exactly the same and took me about a month to withdraw after I won and they were not easy to get your kyc process done and over with. They'll make you will wait a full week before they tell you that it didn't go through and then they'll make you wait a week again and come up with some other lame excuse. Worst group of casinos ever.
Tonymoach4
Definiatley would never put a penny into this casino after seeing what happened to my buddy. He never got paid for his real money winnings. I would never trust any of the casino's with outrageous welcome bonus offers. 400% deposit bonus is NOT any kind of bonus in my opinion. It's actually m... Definiatley would never put a penny into this casino after seeing what happened to my buddy. He never got paid for his real money winnings. I would never trust any of the casino's with outrageous welcome bonus offers. 400% deposit bonus is NOT any kind of bonus in my opinion. It's actually much more of a restriction than it is a bonus. Just read the fine print and do the math. That's ALOT of wagering you'll have to do without losing your entire balance before you'll be able to cashout.
Beckyc23
I can't vote a Zero rating? Cuz that's what they deserve. Totally threw me to the wolves when it was time to pay out my $250. First they said I had to get verified, which I already had.. Emails take a week or more to be answered. They NEVER have anyone available to chat, so you just have to ... I can't vote a Zero rating? Cuz that's what they deserve. Totally threw me to the wolves when it was time to pay out my $250. First they said I had to get verified, which I already had.. Emails take a week or more to be answered. They NEVER have anyone available to chat, so you just have to leave a message. And when there is someone there to chat, as soon as you ask why you haven't been paid....GHOSTVILLE. STAY AWAY FROM THIS ONE!
Novelleavah45
I have to say that I really don't like this casino one bit I put a deposit in thier casino and I actually hit big and I went to claim my winnings and they denied my funds and they deactivated my account