Crypto Palace

I signed up and used the no deposit bonus and the site said it had expired, now it is saying I am using an invalid username or password... hmmmmm

Hi, as far as my opinion on this casino, it seems to be one of the keepers… with a pretty good turn out and crypto options… though I don’t have a lot of experience with these guys compared to others… still good though

Honestly it seems all the other is nothing really special about it, it does it thing but it doesn't stick out among the crowd.

Crypto Palace did not give me a very royal welcome or make me feel welcomed at all. At first I was hopeful when I stumbled across a survey specifically for people who just signed up. But that hope dissolved really quick.When I finally found where to enter the LCB promo code, it opened a pag... Show more Crypto Palace did not give me a very royal welcome or make me feel welcomed at all. At first I was hopeful when I stumbled across a survey specifically for people who just signed up. But that hope dissolved really quick.When I finally found where to enter the LCB promo code, it opened a page that detailed the bonus in formation for the code I entered. I pressed the claim button. And it did nothing. I retried and reached out to their chat support and after explaining that the code didn’t seem to be working. What was strange is that it initially appeared to work. It took me back to the home page where there was a banner on the promotion that stated what the code was and the code with a button that said claim. I press the button for claim and it reloads the page and takes you back in a loop to input the code again but no banner. So input the code and it does nothing. Chat support ignored everything I explained and replied with: congratulations you got 60 free spins! So I replied thanks. But I thought the code was for a free chip $50. And it replied that what they gave was all that my account was eligible for and stopped replying. So I said I’m not sure why you stopped replying. And they replied they are busy with a flux of inquiries. And continued to ignore my question asking why my brand new account wasn’t eligible, because they were being attentive to other customers while ignoring me. Basically it felt like they might as well said shut up and take the free spins lady. We already helped you. When mentioning that I would be leaving a review on LCB where I was referred from and where I received the code, it replied with thank you for your vote. So I figured I was talking to a chat bot. So I sent an email. And have not received a reply back. I played the free spins but I was already not happy at that point. I felt like I had already lost before I even played. It was an underwhelming, disappointing and frustrating first experience and waste of my time. There is no way I would willingly deposit without resolve. I also detailed the experience in their survey of new players experience in a revised survey, (taken a second time as I had prematurely completed the first. Which after completing the first a pop up notification stated as a gift for completing $10 bonus was added to my account. However, it was never actually added that I could see. As my balance remained unchanged. Empty promises and the old bait and switch to lure me in. They definitely did not roll out the red carpet in a royal welcoming. There was nothing royal for me as a customer at all. Anyway. Maybe your experience will be better. I wouldn’t be surprised if it wasn’t though. Show less

The site has good games and fair results. This is probably going to be one of my new favorite site

Crypto Palace is flashy with huge bonuses and smooth crypto deposits, but the lack of a license and slow payouts make it risky. Fun for bonus hunters, but I’d cash out small and often.

I rated this casino lower because I spend a good 10 min entering all the info and trying to verify my acct to be told contact support and not allowed to play so its obviously not a Louisiana casino

Came to this site using sign up bonus from here. Managed to clear it, and cashed out 100usd. Had good help from chat when my account was suddenly disabled, but it happened because i forget to turn off the vpn on my phone. They were happy to fix the issue and day after I had my withdrawal. ... Show more Came to this site using sign up bonus from here. Managed to clear it, and cashed out 100usd. Had good help from chat when my account was suddenly disabled, but it happened because i forget to turn off the vpn on my phone. They were happy to fix the issue and day after I had my withdrawal. It cost 25usd to make a deposit verification. Too much, i think 10usd is good enough for that. All good 4.5! Show less

They do not honor their crypto payout request of less than 24hours and customer service is horrible! Great idea, wrong people.

It's been over 24 hours and I still never received my payment they keep saying they will get it to me but it hasn't came