07 September 2006



    An invitation for you to give your views in the biggest online gambling survey ever launched

    How often have you wanted to tell the top management of the online gambling venues that you use how they should be running things to achieve better customer satisfaction? Those times when you might want to point out areas where improvements could be made; new ideas you think might work well or praise for facets of an operation that you think gets it right?

    Well – here’s your chance!

    GamesandCasino, in our capacity as one of eCOGRA’s recognised ‘Reputable Portals’, would like to assist the non-profit, player protection body with its online gambling player survey that starts 5th September 2006, and we would like to invite you to participate and make your views – critical or otherwise – known.

    This ambitious project aims to gather the opinions of the largest number of online players ever to create the biggest and most comprehensive survey yet attempted. As of today, millions of poker and casino players worldwide will be offered the opportunity to have their say to help the industry understand and more closely integrate with the behaviour and attitudes of online gamblers.

    Comprising sections covering areas such as poker, casino, player protection, responsible gambling and even luck, the results of this worldwide study are expected to provide a better understanding of players’ needs and concerns; information that is vital to offering you a rewarding, entertaining and safe online gambling experience.

    Devised by the leading gambling research team from Nottingham Trent University and supported by the University of Nevada (Las Vegas), the survey will be supplemented by qualitative focus groups in six of the industry’s major markets – US, UK, Japan, Canada, Germany and Sweden – due to take place from October.

    The resulting ‘eCOGRA Global Online Gambler Report’ is due to be launched to the public in January 2007.

    Taking part in this survey is as easy as clicking over to www.ecogra.org/playersurvey and we would strongly urge you to take advantage of this opportunity to voice your opinions and help us improve the service to you – the player.

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