In the online gambling world, one of the biggest worries of players is that their personal and financial information will be hacked. That's exactly what happened to some degree with a handful of attacks that happened in 2009 and 2010, and these attacks were investigated in detail. A total of about 3.6 million accounts from Neteller and 4.2 million accounts from Skrill were affected in this data breach.
What Information Was Taken?
What's important to realize is that fewer than 1-in-50 of the affected accounts have been active in the past six months. It's also important to note that no passwords, bank account details or credit card information was included in the attack. They have pointed out that there's no way that the information obtained in the attacks would allow people to play online casino games in the names of any of the account holders, which was one of the biggest worries for players in general. In short, it appears that the information was taken from marketing lists used to communicate news and special offers to players.
Some Accounts Were Compromised
Immediately after the attacks, a total of about 1,500 accounts were compromised before they realized something was up. They made changes to keep any future accounts from being entered through information found in these attacks, and all compromised accounts were reimbursed for any losses and problems. Since then, there have been zero reports of any accounts being compromised as a result of the attacks. This indicates a swift and complete response by the company to these attacks, and it shows that even when things go wrong, a strong company can minimize the damage and get everyone back to their normal playing schedule as soon as possible.
Worries About Security
Every single time there's a scandal or hack in the online gambling community, talks about security are always brought up. This happened after the number of online poker scandals that happened with UltimateBet, Absolute Poker and others, and it's happened in a number of other segments of the industry. The fact of the matter is that, because this industry happens on the Internet, complete and total security is virtually impossible. However, a swift response and an active security team monitoring for problems can keep players from being affected in the long term.