Silver Oak Casino
Players are advised to use an extreme caution upon deciding to play here. Silver Oak and sister casinos are known for extremely slow payments and poor customer support. They tend to pay the players, however payments are usually issued after a month+ , which is unacceptable business practice.
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Languages:
English -
Currencies:
BTC, ETH, LTC + 3 more -
Software:
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Crypto Friendly:
Yes
Bonuses
- Sign Up Bonus
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260% + 35 free spins
New Customer Offer. T&Câs Apply. 18+. 260% + 35 Free Spins. Deposit bonus must be wagered at least 30 times playthrough requirement for Slots, Keno, Scratch Cards and, Bingo; 60 times playthrough requirement for Table Games and Video Poker, before withdrawing.
Key facts
- Withdrawal times
- Delayed payments
- Withdrawal limits
- $2,500 Weekly
- Mobile friendly
- Yes
Our review
Our records carry a warning for Silver Oak Casino. It advises players to use extreme caution before playing here. Silver Oak and its sister casinos are known for very slow payments and poor customer support. They tend to pay players, but payments usually arrive after a month or more, which is not an acceptable business practice. We do not recommend Silver Oak Casino.
Trust is the key to any relationship, especially with an online casino. Our records list withdrawal times at Silver Oak simply as “delayed payments”. Our records do not list a licensing jurisdiction for this casino, so check the casino’s own terms for its licence and look it up on the regulator’s register.
The games aren’t bad, though, and we’re going to show you how to find other casinos that use the same software and offer the same games, so that you have somewhere better to play. Keep reading to learn how.
Software
Our records list two game providers: Realtime Gaming and its sister brand Spinlogic Gaming. Realtime Gaming has been around for many years. While its older titles are a bit dated, it has released some high-quality games in recent years.
The casino can be played in a web browser, and our records list Android, iPhone, iPad and other mobile devices as supported. Our records do not say whether a downloadable casino program is still offered.
Online Slots
The core group of online slots for this software was the Reel Series, though RTG seems to be moving away from this format. The Reel Series games have between one and four extra progressive jackpots tied in. These jackpots are triggered at random, and you don’t need any particular winning combination to get them. The games also cover a wide range of themes and features.
Table Games
Beyond slots, the software offers several versions of video poker, blackjack and casino poker. A number of other card-based table games are also available. Scratch cards, instant win games and keno round out the list.
Bonuses
Our records list one current offer, a sign-up deposit bonus with free spins. It is not open to players in the United Kingdom, Ontario or Alberta. Wagering differs by game type and is higher on table games and video poker than on slots. We do not repeat the amounts here, because they change. See the bonus section on this page, and read the terms before you claim. Given the warning above, think twice before you deposit to claim it.
Payments and Cashier
Silver Oak Casino has a bad reputation when it comes to withdrawals. Our records do not list the banking methods for this casino. They list US dollars and five cryptocurrencies: Bitcoin, Ethereum, Litecoin, Tether and USD Coin.
Players do get paid a lot of the time, but the warning in our records says you can expect to wait a month or more, and that is not acceptable. Our records list a withdrawal limit of $2,500 a week.
Where Silver Oak Accepts Players
Our records list 147 restricted regions. They include Australia, India, Sweden, Ontario, and the US states of Maryland and New York. English is the only language listed.
Customer Service
Don’t expect much from the customer service team here. Our records list support by email and a contact form, and the stored version of this review also mentioned telephone and live chat. The warning in our records points to poor customer support, and support staff have little control over how fast a withdrawal is paid.
A Better Site to Play With
If you’re looking for a better option than Silver Oak Casino, go to our list of Realtime Gaming-powered online casinos. It shows which ones carry warnings and which bonuses are on offer, so you can avoid sites like this one and pick a brand with a better payout record.
Games and studios
Screenshots
Comments (65)
All user reviews are syndicated fromLCB.org
Tink5683
Only played because they emailed me a free bonus so I figured why not. I won on the bonus did the verification process 3 times then the 20 deposit but I never got the withdrawal. They didn't close my account like others have said happened but I also just stopped even asking about my withdraw... Only played because they emailed me a free bonus so I figured why not. I won on the bonus did the verification process 3 times then the 20 deposit but I never got the withdrawal. They didn't close my account like others have said happened but I also just stopped even asking about my withdrawal and going to the side after about 2 months because I didn't want to deal with the horrible customer service
Lavon87
Their customer service is super poor but I've cashed out plenty of times with all of them in under 10-15 minutes. It really all depends on your deposits between your bonus codes and if you haven't played in 30 days, you have to submit info again for the verification. That's just terrible esp... Their customer service is super poor but I've cashed out plenty of times with all of them in under 10-15 minutes. It really all depends on your deposits between your bonus codes and if you haven't played in 30 days, you have to submit info again for the verification. That's just terrible especially when the acct still always says documents verified.
seanpdunn
At one point this was my go to casino until I made a Western Union deposit for $500 and they refused to credit my account or even acknowledge that the deposit was made which is insane considering the THOUSANDS I've deposited and played here
seanpdunn
So the VIP team sent me a $300 dollar chip via email trying to get me to play there again so I emailed them and made sure this is a chip I can play and cashout since I hadn't deposited and they have me the thumbs up then closed my account once I made playthrough and tried to cashout. They're... So the VIP team sent me a $300 dollar chip via email trying to get me to play there again so I emailed them and made sure this is a chip I can play and cashout since I hadn't deposited and they have me the thumbs up then closed my account once I made playthrough and tried to cashout. They're very shady
Slotgod204
ugh they had a 200 chip added to my account i never applied for it i went threw the playthrew requiments they took 917 or so which is fine i know thats part of the rules i went threw the id check no issues and made a 20 dollar verfication deposit no problem then i requested 120 withdrawl bt... ugh they had a 200 chip added to my account i never applied for it i went threw the playthrew requiments they took 917 or so which is fine i know thats part of the rules i went threw the id check no issues and made a 20 dollar verfication deposit no problem then i requested 120 withdrawl btc they cancelled it and sent back 19 and manager took the rest i mean made me pay gas fees etc why not just take it alll from the start and make me go threw everything for a chip they added to boot so not like i even tried to redeem it smh
Metalt75
Not all online casinos are the same.This is a lesson that I'm sure almost all on-line gamblers face at some point or another. I don't know why I even gave Silver Oaks 1 star, when a couple negative star ratings would be more appropriate. This is hands down the absolute worst site I've ever... Not all online casinos are the same.This is a lesson that I'm sure almost all on-line gamblers face at some point or another. I don't know why I even gave Silver Oaks 1 star, when a couple negative star ratings would be more appropriate. This is hands down the absolute worst site I've ever had to deal with. After winning well over $6300.00 playing slots, I was ready to cash out. According to my account, I had exceeded the playthrough requirements which were pretty high and was eligible for the withdrawls. Long story short they denied my first 2500.00 apparently they had loaded a bonus of 15$ to my account w/o me being aware and that forfeited my winnings because THEY still allowed me to deposit with a bonus and the funds were mixed. I guess I should be thankful I got back my original deposit of 100.00. Withdrawl #2 was also denied, but the 1000.00 was put back into my account. Withdrawl #3 for 2500.00 was approved after 2 weeks, but I have yet to be paid and it's been 31 days since the request was first paid. 7-10 days is how long they claim it will take for the whole process. Customer service is worthless and no matter how many inquiries I make, I have still not received any ETA as when the check will be mailed. This site is garbage, stay away, stay away. There are many great sites out there that pay and are legitimate. I'm sure I'll get paid, it's just been a horrible ride.
Aileen Dodge
So I have given this site an average rating because that sums it all up for Silver Oaks and the rest if this group of casinos. I haven't won enough to request a withdrawal. I made one deposit and while I was playing, I forgot I was on Silver OAKS and not Raging Bull, a sister site to this c... So I have given this site an average rating because that sums it all up for Silver Oaks and the rest if this group of casinos. I haven't won enough to request a withdrawal. I made one deposit and while I was playing, I forgot I was on Silver OAKS and not Raging Bull, a sister site to this casino. More like a TWIN SISTER site!!! So needless to say, this casino is the same as Raging Bull, Planet 7, Royal Ace, Slot Madness, Slots Garden, and Captain Jack. I believe that is the whole group of casinos under the same management or ownership? There is also something not right about the processors they use for withdrawals. I am still in the process of figuring it out ans when I get it down right I will leave a note. But I do want to tell people that they should pay attention to the actual amount that is charged to your account on the deposits you make on thse sites. They claim that using a CC you will be chaged a service fee of not more than 10% And when you make a deposit the total will indicate what percentage you have been charged. HOWEVER, I found that on every occasion I have made a deposit on one of these sites the processors have charged sometimes as much as 20 % and more. Now when this happened to me, I did send in my bank statements showing these charges and letting that particular casino that I have the confirmation emails regarding the amount that should have been charged. And that I would send them to my bank to prove fraudulent charges have been made. The casino in this group I was dealing with was very agreeable to returning all the excess overcharged amounts. So just be aware that a lot of these processors for these online casinos are not to be trusted and you should review every transaction to make sure you are not over charged 20 or even 30% of your deposit.
rde1177
I wish I had known about LCB when I first began depositing at online casinos. Silver Oak and all there sister casinos are a rip off I deposited so many times to get a massive free chip deal they advertised only to be told after meeting the requirements that I couldn't get this chip without ... I wish I had known about LCB when I first began depositing at online casinos. Silver Oak and all there sister casinos are a rip off I deposited so many times to get a massive free chip deal they advertised only to be told after meeting the requirements that I couldn't get this chip without depositing yet again because I had redeemed a loyalty free chip that they automatically put on my account. Very shady business practices and extremely rude and cocky customer service.
HKkevin516
i see some comments about lag but ive never had an issue ... only played there a couple times but i still get lots of codes and free chips . underrated forsure.
ericadawn11-0
I donât think slow quite describes their payouts itâs like turtle slow like months and months slow that is ridiculous nobody should ever take that long to pay out a withdraw. And then as soon as you ask about a withdraw you will be locked out of your account