Silver Oak Casino
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Languages:
English -
Currencies:
BTC, ETH, LTC + 2 more -
Jurisdiction:
Costa Rica -
Software:
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Crypto Friendly:
Yes
- Sign Up Bonus
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260% + 35 free spins
New Customer Offer. T&C’s Apply. 18+. 100% + 20 Free Spins. Deposit bonus must be wagered at least 30 times playthrough requirement for Slots, Keno, Scratch Cards and, Bingo; 60 times playthrough requirement for Table Games and Video Poker, before withdrawing.
Players are advised to use an extreme caution upon deciding to play here. Silver Oak and sister casinos are known for extremely slow payments and poor customer support. They tend to pay the players, however payments are usually issued after a month+ , which is unacceptable business practice.
Trust is the key to any relationship, especially with an online casino. Silver Oak Casino, a brand established in 2008, cannot be trusted because of the way they handle huge delays on cash outs. They are licensed in Costa Rica, a "rubber stamp" jurisdiction that provides no protection at all for players, and they're operated by a group that's known for giving players the runaround and not paying out when they're supposed to.
However, the games aren't bad, and we're going to show you how to play with other casinos that you can rely on and trust that use the same software and offer the same games so that you have somewhere better to play. Keep reading to learn how.
Software
The software here is powered by Realtime Gaming. This is a software company that's been around for several years. While their older titles are a bit dated, they have offered some really high-quality games with their new releases for the past few years, and it looks as if this has no sign of slowing down.
Players have three ways to play with this software. The first way to play is to download and install the casino program. Alternatively, you can play with the instant play/no download platform that runs in your web browser. The advantage of this option is that you can play from any type of computer on any operating system as long as you have an updated Internet browser without having to download anything. The disadvantage is that the graphics are slightly worse to give you a big boost for faster loading times. The final way to play is through mobile.
Online Slots
The core group of online slots for this software is the Reel Series, though it seems that RTG might be getting away from this format, slowly but surely. The Reel Series games all have between one and four extra progressive jackpots tied in. These jackpots are triggered at random, and you don't have to hit any particular winning combination to get them. That's a pretty cool way to add extra value to the slots. These games also have a wide range of themes and features, so you'll always have something new to play.
Table Games
As far as non-slot games go, this software provides a decent selection of over 50 different titles. These games include several versions of video poker, blackjack and casino poker. A number of other card-based table games are also available. Then you get scratch cards, instant win games, keno and other titles to round out the list.
Payments and Cashier
The thing about Silver Oak Casino is that they have a ridiculously bad reputation when it comes to withdrawals. They accept Neteller, American Express, Visa, MasterCard, bank transfers and paper checks as banking methods, but you're going to need just as much luck to actually get a payout of your winnings as you will to run up some big winnings in the first place.
The bottom line here is that they do tend to pay out a lot of the time, but you're going to be stuck waiting for at least a month, and this is completely unacceptable. What's more is that they have very low withdrawal limits on both a monthly and weekly basis. They won't actually come out and say what those limits are, but they'll gladly block a withdrawal if you seem to go past those limits, and that's just another example of them being absolutely ridiculous with their withdrawal policy.
Customer Service
Don't expect much from the customer service team here. You can contact them via email, telephone or live chat, but if you had a job where customers contacted you to complain about bad service all day, you probably wouldn't give great service either. And good luck to you if you try to talk to them about getting a withdrawal sped up because they don't really have any control over it. Overall, the customer service and support are lousy unless it comes to helping you deposit more funds, and then they graduate to around average, but they're never great.
A Better Site to Play With
If you're looking for a better option than Silver Oak Casino, then navigate to our list of Realtime Gaming-powered online casinos. We'll show you which ones can be trusted, which can't be trusted and where you can get the largest deposit bonuses available. We have everything that you need to know to avoid sites like this one and to play with brands that you can trust to pay out when they're supposed to.
Comments (63)
All user reviews are syndicated from LCB.org
seanpdunn
At one point this was my go to casino until I made a Western Union deposit for $500 and they refused to credit my account or even acknowledge that the deposit was made which is insane considering the THOUSANDS I've deposited and played here
seanpdunn
So the VIP team sent me a $300 dollar chip via email trying to get me to play there again so I emailed them and made sure this is a chip I can play and cashout since I hadn't deposited and they have me the thumbs up then closed my account once I made playthrough and tried to cashout. They're... So the VIP team sent me a $300 dollar chip via email trying to get me to play there again so I emailed them and made sure this is a chip I can play and cashout since I hadn't deposited and they have me the thumbs up then closed my account once I made playthrough and tried to cashout. They're very shady
Slotgod204
ugh they had a 200 chip added to my account i never applied for it i went threw the playthrew requiments they took 917 or so which is fine i know thats part of the rules i went threw the id check no issues and made a 20 dollar verfication deposit no problem then i requested 120 withdrawl bt... ugh they had a 200 chip added to my account i never applied for it i went threw the playthrew requiments they took 917 or so which is fine i know thats part of the rules i went threw the id check no issues and made a 20 dollar verfication deposit no problem then i requested 120 withdrawl btc they cancelled it and sent back 19 and manager took the rest i mean made me pay gas fees etc why not just take it alll from the start and make me go threw everything for a chip they added to boot so not like i even tried to redeem it smh
Metalt75
Not all online casinos are the same.This is a lesson that I'm sure almost all on-line gamblers face at some point or another. I don't know why I even gave Silver Oaks 1 star, when a couple negative star ratings would be more appropriate. This is hands down the absolute worst site I've ever... Not all online casinos are the same.This is a lesson that I'm sure almost all on-line gamblers face at some point or another. I don't know why I even gave Silver Oaks 1 star, when a couple negative star ratings would be more appropriate. This is hands down the absolute worst site I've ever had to deal with. After winning well over $6300.00 playing slots, I was ready to cash out. According to my account, I had exceeded the playthrough requirements which were pretty high and was eligible for the withdrawls. Long story short they denied my first 2500.00 apparently they had loaded a bonus of 15$ to my account w/o me being aware and that forfeited my winnings because THEY still allowed me to deposit with a bonus and the funds were mixed. I guess I should be thankful I got back my original deposit of 100.00. Withdrawl #2 was also denied, but the 1000.00 was put back into my account. Withdrawl #3 for 2500.00 was approved after 2 weeks, but I have yet to be paid and it's been 31 days since the request was first paid. 7-10 days is how long they claim it will take for the whole process. Customer service is worthless and no matter how many inquiries I make, I have still not received any ETA as when the check will be mailed. This site is garbage, stay away, stay away. There are many great sites out there that pay and are legitimate. I'm sure I'll get paid, it's just been a horrible ride.
Aileen Dodge
So I have given this site an average rating because that sums it all up for Silver Oaks and the rest if this group of casinos. I haven't won enough to request a withdrawal. I made one deposit and while I was playing, I forgot I was on Silver OAKS and not Raging Bull, a sister site to this c... So I have given this site an average rating because that sums it all up for Silver Oaks and the rest if this group of casinos. I haven't won enough to request a withdrawal. I made one deposit and while I was playing, I forgot I was on Silver OAKS and not Raging Bull, a sister site to this casino. More like a TWIN SISTER site!!! So needless to say, this casino is the same as Raging Bull, Planet 7, Royal Ace, Slot Madness, Slots Garden, and Captain Jack. I believe that is the whole group of casinos under the same management or ownership? There is also something not right about the processors they use for withdrawals. I am still in the process of figuring it out ans when I get it down right I will leave a note. But I do want to tell people that they should pay attention to the actual amount that is charged to your account on the deposits you make on thse sites. They claim that using a CC you will be chaged a service fee of not more than 10% And when you make a deposit the total will indicate what percentage you have been charged. HOWEVER, I found that on every occasion I have made a deposit on one of these sites the processors have charged sometimes as much as 20 % and more. Now when this happened to me, I did send in my bank statements showing these charges and letting that particular casino that I have the confirmation emails regarding the amount that should have been charged. And that I would send them to my bank to prove fraudulent charges have been made. The casino in this group I was dealing with was very agreeable to returning all the excess overcharged amounts. So just be aware that a lot of these processors for these online casinos are not to be trusted and you should review every transaction to make sure you are not over charged 20 or even 30% of your deposit.
rde1177
I wish I had known about LCB when I first began depositing at online casinos. Silver Oak and all there sister casinos are a rip off I deposited so many times to get a massive free chip deal they advertised only to be told after meeting the requirements that I couldn't get this chip without ... I wish I had known about LCB when I first began depositing at online casinos. Silver Oak and all there sister casinos are a rip off I deposited so many times to get a massive free chip deal they advertised only to be told after meeting the requirements that I couldn't get this chip without depositing yet again because I had redeemed a loyalty free chip that they automatically put on my account. Very shady business practices and extremely rude and cocky customer service.
HKkevin516
i see some comments about lag but ive never had an issue ... only played there a couple times but i still get lots of codes and free chips . underrated forsure.
ericadawn11-0
I don’t think slow quite describes their payouts it’s like turtle slow like months and months slow that is ridiculous nobody should ever take that long to pay out a withdraw. And then as soon as you ask about a withdraw you will be locked out of your account
Randy White
Slowest payouts and terrible customer service. Please do not waste a dime at this casino or its sister sites.
PlainCrumb
I have not tried to withdraw any money so I can't comment on that aspect. I have had a great experience for the most part. Getting from the opening page to the actual lobby has been an issue a few times on my mobil. That could also totally be my issue and not the casino. Its like most inclav... I have not tried to withdraw any money so I can't comment on that aspect. I have had a great experience for the most part. Getting from the opening page to the actual lobby has been an issue a few times on my mobil. That could also totally be my issue and not the casino. Its like most inclave casinos. Just click Authorize and you are in.