Prism Casino
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Languages:
English -
Currencies:
BCH, BTC, DOGE + 4 more -
Jurisdiction:
Costa Rica -
Software:
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Crypto Friendly:
Yes
- Sign Up Bonus
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450% + 300 free spins
New Customer Offer. T&C’s Apply. 18+. This offer is not available for players residing in Ontario. New Customer Offer. T&C’s Apply. 19+. Min Deposit $30. Max Bet: $10. Max Cashout: 10x Deposit. Deposit with code THEBIG450, then claim 60 daily free spins for 5 days using the code FREE60. Selected games only: See the website for a list of online slots.
Please be advised that you can expect slow delayed payments, delayed withdrawal tactics and voided winnings from this casino group. Prism Casino is part of the Virtual group, and has been known for offering a quantity of no deposit bonuses. This is one of the reasons why they have been under attack by bonus abusers, fraudsters, multi accounters etc, making it harder for regular players. That of course is not an excuse for their long and delayed payments. They do pay eventually if the player meets all the terms and conditions. Please note that if player breaches even the slightest rules, they can expect winnings to be voided. Its up to the players discretion to decide whether to play here or not. We ask you to proceed with caution with this casino group.
When it comes to choosing an online casino, one of the most important things you can look for is a site that has a reliable history of paying out when they are supposed to. Prism Casino is a good example of a site that has the exact opposite reputation of the ideal. They are operated by the Virtual Casino Group, and this company is known for taking advantage of players who don't know about their history not processing withdrawals. While they do have a license in Costa Rica, this jurisdiction is not known for pushing their licensees to do the right thing.
If it's the software and games that you care about the most, then there are other options with the same offering that are much more reliable. We'll show you what you need to know to find those sites in what follows.
Software
Realtime Gaming is a company that's been around for a long time, and they have a software client that offers three ways to connect. The most basic way that a lot of people will connect is through their downloadable software client. This software works on Windows-based computers only. Next, there's an instant play option, and this runs in your Internet browser like other games or videos you've probably seen by using the Adobe Flash platform. Finally, players can connect to their website using a mobile device like a smartphone or tablet and play from there.
We want to make an important point here: The software isn't bad at all. Make sure that you don't assume that all Realtime Gaming-powered casinos are shady, because that's far from the truth.
Online Slots
The majority of the games offered at Prism Casino are online slots. The older games by RTG tend to have average graphics, but their newer titles are above-average in every sense. They've really stepped their game up over time, and we can only expect their new releases to get better and better. A total of between 70 and 80 slots are available here.
The core of this offering is the Real Series of games. This is a group of titles that all share common attributes like free spins or other features, random minor progressive jackpots and a general visual approach to how the games are laid out so that players have a certain level of familiarity going into their experience. This helps players to get a quicker start than they would get otherwise if the games were all laid out differently.
Table Games
For all intents and purposes, there are three main groups of table games here. The first group consists of the general offering that you expect from any site including roulette, Baccarat and craps. These are chance-based games that virtually everyone knows about, and seeing a table for any of these games will immediately make you think of gambling and a casino.
The second group consists of games with a heavier influence of skill. Blackjack, video poker and casino poker are all in this group. The selection of these games is above average overall. With video poker, for example, there are more than 15 different styles to choose from. This group is the core of the 50+ non-slot titles available here.
The third group are other titles that don't necessarily fit the table game bill like keno and scratch cards. Other instant win style games like Treasure Tree also fit into this group.
Payments
If you want a good way to virtually set your money on fire, depositing to Prism Casino isn't a bad option. They offer American Express, Visa and MasterCard in the credit card department, and Neteller and Click2Pay are also available in addition to bank transfers. The withdrawal method list doesn't really matter here, however, because this site has a horrible history of not paying out when they're supposed to, if they pay out at all.
Customer Service
You aren't going to get a very good support experience here. While they do have telephone and live chat options in addition to their email option, the support team seems unprofessional and unfriendly. This is just another reason to avoid this site, but since the team is probably getting complaints and berated all the time from players who have been taken advantage of, you can't necessarily blame them for not caring about the quality of their customer service.
Better Options
If you want a better option that offers the same selection of games, then go to our selection of Realtime Gaming casino reviews. In these reviews, we tell you everything you need to know to make sure that you get in on the action at a great site that's reputable and that you can trust. Overall, it's a shame that Prism Casino is in the shape it is, but that doesn't mean you don't have other options for the same list of titles.
Comments (75)
All user reviews are syndicated from LCB.org
Zackary Landreth
I never had a problem with prism actually I had one disagreement an they actually reversed the decision after talking politely an respectfully to customer service rep. Yes there are rules an I would suggest you verify your account before you play or deposit it will be a smother withdrawal. B... I never had a problem with prism actually I had one disagreement an they actually reversed the decision after talking politely an respectfully to customer service rep. Yes there are rules an I would suggest you verify your account before you play or deposit it will be a smother withdrawal. But prism has paid me out an also there next day Cashback is awesome no play threw an no max cash out.
Paul Wallace
I have been waiting for a crypto withdrawal for 15 days now. It says on their site 1 to 3 days. Still nothing. Hopefully something happens soon and I can change my review.
Talon Lloyd
I initiated my 1st withdrawal. 4 hours later my bitcoin wallet notified me of receipt. Shocked to say the least. Real player, real review. I abused free chips but I also made small deposits. My withdrawal today was for roughly 400 bucks. I deposited 50 with a percentage bonus code, me my p... I initiated my 1st withdrawal. 4 hours later my bitcoin wallet notified me of receipt. Shocked to say the least. Real player, real review. I abused free chips but I also made small deposits. My withdrawal today was for roughly 400 bucks. I deposited 50 with a percentage bonus code, me my playthrough and withdrew. Again real review. As long as you verify, then play, and treat representatives with respect, you should be able to have a good experience. Good luck, gamblers. ~T
diepoeskont
Prism Casino is very disappointing. The game selection is limited, and the software often crashes. Customer support is slow and unhelpful, making it frustrating to resolve issues. Overall, a poor experience.
Darren Kidd
No. No, no, no, no, no, no, NOOO!! If you're still sitting there saying, "They couldn't be THAT bad!", I encourage you to roll your money into a ball, drown it in your choice of salad dressing, and then proceed to eat it.. as shitting it back out later is a far better - and more entertaining... No. No, no, no, no, no, no, NOOO!! If you're still sitting there saying, "They couldn't be THAT bad!", I encourage you to roll your money into a ball, drown it in your choice of salad dressing, and then proceed to eat it.. as shitting it back out later is a far better - and more entertaining - option than playing at this shit hole.
Eternitycc1
By far one of the. Worst casinos I’ve tried. When layouts are yielded or delayed even by an hour, don’t trust it and move on. Try bitstarz chumba stake … Eve. Extreme yabby limitless brango bonus blitz.. hard to ein on some but at least u know you will get bitcoin in the next hour.
ApexPredator93
Received a free chip, completed the play through required, submitted the KYC verification documents that have worked at several other casinos. i have not withdrawn yet but it being apart of the Inclave network, mi positive.
samijogallo
They have fun games, nowhere we you can find the same games in so many different casinos that have way more to offer. Withdrawal times here took forever for me and customer service was never very helpful. Try Brango, or Extreme if you want fast withdrawals and excellent customer service, but... They have fun games, nowhere we you can find the same games in so many different casinos that have way more to offer. Withdrawal times here took forever for me and customer service was never very helpful. Try Brango, or Extreme if you want fast withdrawals and excellent customer service, but this casino really isn’t worth it.
Vanenhox
It is astounding that this casino and the casino group behind it is still around and apparently still ripping players off. When I was a lot younger many years ago I played here and won. But of course never got paid. WARNING FROM AN EXPERIENCED ONLINE GAMBLER, STAY AWAY FROM THIS CASINO AND ... It is astounding that this casino and the casino group behind it is still around and apparently still ripping players off. When I was a lot younger many years ago I played here and won. But of course never got paid. WARNING FROM AN EXPERIENCED ONLINE GAMBLER, STAY AWAY FROM THIS CASINO AND ALL VIRTUAL GROUP CASINO'S.
cajunmama
This place is awful. I won of course never saw my winnings! After sending in my documents they said my "Government Issued ID" was not valid. Then my proof of address was expired. Well, when it takes months to verify an account of course it was! Whatever! They ignored my emails and chat just ... This place is awful. I won of course never saw my winnings! After sending in my documents they said my "Government Issued ID" was not valid. Then my proof of address was expired. Well, when it takes months to verify an account of course it was! Whatever! They ignored my emails and chat just gave me the runaround. After months, I just got sick of messing with them. STAY FAR AWAY FROM THIS JOKE OF A CASINO!!!!