JURISDICTIONAlderney, United Kingdom
SOFTWARENet Entertainment, Microgaming, Leander Games + 7 more
There are some online casinos that have odd names, and PlayFrank Casino is one of those. Regardless of the name, they have very solid software and a modern casino theme. They are also licensed in both Malta and the United Kingdom, which are two of the top-tier licensing jurisdictions in the entire industry. They have built up a bit of a reputation since first opening in 2014 for having solid customer service and reliable cash outs.
The EveryMatrix platform is entirely web-based, and it includes software from several of the most popular developers in the industry. This includes the Microgaming Quickfire platform, which itself includes a ton of third-party providers like Rabcat, Quickspin, Thunderkick, Endorphina and NextGen, among others. This is in addition to software from BetSoft, Net Entertainment and other top names.
The platform runs in your web browser no matter what kind of computer or mobile device you have. This means you can run their games from any operating system, whether it's Linux, Mac or Windows for desktop or Windows Mobile, Android, iOS or Blackberry for tablets and smartphones. This is a very flexible platform that allows tons of players with different types of computers and devices to get in on the casino action whether they are at home or on the go.
Online Slot Selection
This platform includes one of the single-largest selections of online slots available in one place. Several hundred video slots, including the absolute best available in terms of quality and payouts, can be found here in addition to a sizable range of classic, three-reel slots. There are plenty of progressive jackpot titles as well, and PlayFrank Casino offers the two largest progressives in the world with Microgaming's Mega Moolah and NetEnt's Mega Fortune, each of which have won world records for the largest online casino payouts.
Table Game Offering
While there aren't as many table games as slots at this online casino, that is the standard for virtually every Internet or land-based casino in the world. Their selection starts with the standard array of roulette, Baccarat, craps and casino poker. You'll also find dozens of blackjack and video poker titles, which are perfect for those who prefer a bit more strategy in their play. With practice, some of these titles can pay out more than 99.5 percent, which is up there with the best payouts of any game online.
In addition to the standard table game selection, they also offer a good number of live dealer games thanks to the Evolution Gaming software. Evolution Gaming is the number one provider of live dealer games in the online casino world, so you get a great selection of high-quality titles with high-definition video and audio feeds coming straight from real, live casino sets. You can tip your dealer, make conversation with other players and enjoy play at all levels of stakes with an experience that is the closest to a brick-and-mortar casino that you can get without leaving your home.
Deposits and Withdrawals
Players will have a ton of different banking methods available here. This includes top-tier credit cards like MasterCard, Maestro and Visa, along with the best electronic methods available today. Their eWallet selection includes Neteller, iDEAL, GiroPay, Euteller, Skrill, Trustly, TrustPay, dotpay and plenty of others. Their deposits are instant with most methods, and they have a reputation for quick and reliable cash outs. There are a few dozen different payment options available here outside of those listed above.
Customer Service and Support
You can contact the support team two different ways at this online casino. They allow both email and live chat options, but they do not have a telephone line available for contacting customer service. This will not be a big deal for most players because their live chat messenger service is available 24/7/365 every single day of the year. When we contacted them via live chat to ask a couple of quick questions before putting together this review, we got a response almost immediately, and they are extremely friendly.
While the name PlayFrank Casino might not tell you a lot about what's going on with this site, we feel like we can be very frank when we say they have a lot to offer players. From their tremendous game selection to their wide range of different banking options and solid reputation for cash outs, due in part to their top-tier licenses from the UK and Malta, it's clear that they are very solid in every aspect of their operation. This is a site that offers something strong for everyone, and it's hard to imagine a type of player who would not get a good experience with games that they want when playing here.